Windows 10: Windows crashes once the PC goes to sleep mode

I have recently bought a new Dell laptop Inspiron 14 5406 2in1 and unfortunately everytime my PC goes to sleep windows crash. I have no idea what's the reason for that...


Please see drive for DMP files.

:)

 

PC goes into sleep mode

Hi,

Thank you for posting your query on Microsoft Community.
I completely understand your concern and feel sorry for the inconvenience this has caused.

Before we proceed, I need more information to help you better:

• What is your present user account profile type? (Microsoft account or local account)

I suggest you to sign out from the current user account, restart the PC and login to the either administrator account or the Microsoft account to check, if that helps.

This issue may occur, due to some corruption or incorrect settings in your computer power settings.

As per your post, you say "but have set the "Turn off the display" to 30 minutes and the "Put the computer to sleep" to 30 minutes.", let's ensure to set these 2 settings to "never" to check, if that helps.

Also, I suggest you to follow these methods below, to fix your issue:

Method 1:

Power troubleshooter:

You can run the Power troubleshooter to adjust your computer's power settings. The Power troubleshooter checks things like your computer's timeout settings, which determine how long the computer waits before turning off the monitor display or entering sleep
mode. Adjusting these settings can help you conserve power and extend your computer's battery life.

1. Type troubleshooter in the search box and then press Enter.

2. Select Troubleshooting. Click on view all and select Power.

3. Click next and follow the on-screen instructions.

If the issue still persists, follow the method 2.

Method 2:

If the issue persists, I suggest you to
restore the power plans to default and check if it helps.

Step 1: Reset and restore the power plans to default:

• Right-click on Start button
  and click on Command Prompt (Admin).
• In the command prompt, type powercfg –restoredefaultschemes
  and hit Enter.
• Exit command prompt.

Disclaimer: This would reset the power plan settings to default. Any customized power plans are would be removed.

Step 2:Once the power plan is reset to default, you may create a
new power plan and customize the same according to your needs.

Power plans: Frequently asked questions

Windows help & learning - Microsoft Support

Note: Applies to Windows 10.

Try to refer to the suggestions given by Eeshwar Kumar replied on October 26, 2015, to fix your issue.

Computer goes to Sleep mode automatically

Also, I suggest you to install any pending updates on the PC to check, if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Windows Update may have updated drivers available that may be relevant to your current issue. Many times, updated drivers are listed in the "Optional" section of Windows Update. Install any pending updates on the pc to check if that helps.

Please feel free to contact us, if you face any issues with Windows.



Thank you.

 

PC goes into sleep mode

I am not entirely sure that this is an issue related to my power option choices, but my PC goes into sleep mode (I think) after having not actively used the PC for 10 consequtive minutes.

I have multiple screens (1 monitor, 1 TV). So when I set my PC to play a movie on my TV, the PC "thinks it's idle", so after having watched the movie for 10 minutes, my monitor goes into "Power Save" mode. This also affects my TV screen as it goes black
like the monitor, which is why I think this can only be related to the Power Option choice.

I am using the Balanced setting right now, but have set the "Turn off the display" to 30 minutes and the "Put the computer to sleep" to 30 minutes.

Regardless of which Power Option I pick, the PC always goes into sleep mode after 10 minutes.

I simply cannot figure this problem out since no matter what I do, nothing changes the 10 minutes sleep mode effect.

Any help/advice here?

Thanks!

 

Ubiquity Wifi Network crash when computer goes on sleep mode

Hi,

I have my computer connected to a LAN cable on an internal network. The network is connected through a LAN cable to a UNIFI AP-AC-LR rounter. The wireless network crashes everytime the computer goes into sleep mode. IT works fine while the computer is either
off or not in sleep mode. Also, the computer fails to restart once it goes into sleep mode so I have to switch off by pressing the power button for 10 seconds.

I've been doing research but I can not find a solution to this problem. Could you please recommend what steps to follow to solve for this problem?

Thanks in advance

AF