Windows 10: Windows crashes, screen goes black, fans go too 100%

Discus and support Windows crashes, screen goes black, fans go too 100% in Windows 10 Software and Apps to solve the problem; Hello,I built a new PC recently and it crashes sometimes with one specific game only, none of my other games crash it. It doesn't generate a dump file... Discussion in 'Windows 10 Software and Apps' started by Huichuan Yang, Dec 20, 2022.

  1. Windows crashes, screen goes black, fans go too 100%


    Hello,I built a new PC recently and it crashes sometimes with one specific game only, none of my other games crash it. It doesn't generate a dump file and when I look up the system journal I see this error:Fault bucket BAD_DUMPFILE, type 0Event Name: LiveKernelEventResponse: Not availableCab Id: eaf3a54c-d508-4a7c-92a7-4f3118fee6f1Problem signatureWindows crashes, screen goes black, fans go too 100% :p1: 141P2: ffffb10d771c9010P3: fffff8029351bd30P4: 0P5: 2fc0P6: 10_0_19044P7: 0_0P8: 768_1P9: P10: Attached files:\\?\C:\Windows\LiveKernel

    :)
     
    Huichuan Yang, Dec 20, 2022
    #1
  2. Ztruker Win User

    Black Screen, GPU Fan 100% When Playing Games

    I would suggest going back to at least the October version:


    Windows crashes, screen goes black, fans go too 100% [​IMG]
     
    Ztruker, Dec 20, 2022
    #2
  3. Rose Cal Win User
    Screen goes black

    Hi Kris,

    It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages when it turns black?
    • Have you tried checking if the sleep mode is turned on/off?
    • What troubleshooting steps have you done so far?

    Meanwhile, we recommend that you perform the steps in this
    article
    to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

    Let us know if you need further assistance.
     
    Rose Cal, Dec 20, 2022
    #3
  4. Windows crashes, screen goes black, fans go too 100%

    Black Screen, GPU Fan 100% When Playing Games

    Hey all,

    I have had an issue for the last few months, specifically when trying to play Rocket League, where between 5-20 minutes into playing, both of my monitors will go black and my GPU fan will kick to 100%. I can't remember if this coincided with any NVIDIA driver updates, but any subsequent updates have not helped. I am currently running the latest NVIDIA driver version (441.66).

    Here are some of the troubleshooting steps that I have taken for this:

    • RAM
    • Ran Memtest64 overnight, ensuring that 100% RAM utilization. No errors were returned.
    • Reseated the RAM, blowing out the slots to ensure no blockages.
    • Tested different memory slots on the board.
    • Swapped out RAM with new RAM from Microcenter, no improvements.
    • RAM was originally OC'd to 3200 MHz via XMP. I turned this off and the RAM is running at stock speeds listed above.
    • BIOS
    • Updated BIOS to the latest version
    • Performed a Clean Boot and attempted to play. Game still crashed out within the first match or so.
    • GPU
    • Updated all drivers
    • Updated drivers, including a complete DDU uninstall/reinstall.
    • Swapped power cables from the PSU
    • Moved GPU to lower PCI-E slot
    • Reseated the GPU, blowing out the slot after reseating
    • Deleted the video driver from Control Panel
    • Storage
    • Ran chkdsk with no errors
    • Ran defragmentation on the HDD and Trim on the SSDs
    • Ran sfc /scannow with no issues
    • Game Files
    • Ran validator on game files (as a note here, after one crash, I ran the validator and it corrected one file. However, I played a game immediately after and crashed. Running the validator after that crash had no files fixed)
    • Installed the game on all three storage devices

    I have attached the BSOD logs. Please assist!
     
    bmduffy2020, Dec 20, 2022
    #4
Thema:

Windows crashes, screen goes black, fans go too 100%

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