Windows 10: Windows crashes whenever heavy load is consistently placed on AMD IGPU

Discus and support Windows crashes whenever heavy load is consistently placed on AMD IGPU in Windows 10 BSOD Crashes and Debugging to solve the problem; I spent the past few days trying to fix this issue, and to no avail. There is nothing wrong with my memory, there should be nothing wrong with my dGPU,... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by TheBuffOnion, Nov 21, 2023.

  1. Windows crashes whenever heavy load is consistently placed on AMD IGPU


    I spent the past few days trying to fix this issue, and to no avail. There is nothing wrong with my memory, there should be nothing wrong with my dGPU, and I don't think there's anything wrong with my SSD. I've narrowed it down to my CPU. However, when I disable my CPU's integrated graphics driver, all the problems go away, with the cost of having really bad performance. This problem also occurs when I play games or use the laptop for an extended period of time, happens more frequently with performance intensive processes. Usually the laptop just goes blank, showing a black screen. Sometimes i

    :)
     
    TheBuffOnion, Nov 21, 2023
    #1

  2. Hard crashes with ANY heavy load

    Out of the blue, my computer has been crashing upon heavy loads. For example, playing a game. I can load into the menu fine, but when it finishes loading the game, either the game will crash or my computer will black screen and restart. Specs and what I have tried already are as follows:

    • CPU: AMD Ryzen 5 5600G
    • RAM: 32GB Corsair DDR4-3200MHz
    • MOBO: ASUS X470 Prime Pro
    • GPU: ZOTAC GTX-1070
    • PSU: Corsair CX450
    What I have tried:

    • Updated drivers for CPU, GPU and MOBO BIOS updated
    • reinstall GPU drivers via NVIDIA software utilities
    • unplugged and reconnected all PSU connections, reseated GPU
    I'm out of ideas. Any suggestions you have to fix my issues are greatly appreciated.
     
    Colman1911, Nov 21, 2023
    #2
  3. Switched from AMD to Nvidia; GTX 1070 crashes under heavy loads

    computer specs​

    • R5 3600​
    • MSI GTX 1070 Gaming (formerly a Powercolor RX 570 Red Dragon)
    • Teamgroup 16gb (2x8gb) 3000mhz cl16
    • EVGA 650 BQ (650W, 80+ Bronze)
    • Asrock B450 Steel Legend (BIOS version 4.60)

    the issue

    hi all! I bought an MSI GTX 1070 Gaming from a friend recently as he upgraded and didn't have a use for the old (quite used) card. He says the card was working before it was taken out, around 6 months ago. His rig uses an 800W PSU, but my 650W PSU should theoretically still be enough for a 1070 and 3600. I switched out my years old RX 570 for the new card today and everything seemed to work, but when being used in heavy tasks like games or stress tests, the program either crashes or windows BSODs after 30 to 60 seconds of running. I have tried to run:

    • Valorant (crash)
    • F1 22 (crash)
    • FIFA 23 (BSOD)
    • 3DMark's Time Spy (crash, DXGI call IDXGISwapChain:Windows crashes whenever heavy load is consistently placed on AMD IGPU :present failed [0X887A0005])
    • Unigine Superposition (crash)
    In all of these cases, the game or program ran for a little bit at seemingly normal performance before stopping. There were no visual or graphical errors except in Unigine, where there were obvious visual glitches before the program crashed. According to Unigine's stats, the card ran at ~100fps, ~70degC. Using hwmon during Time Spy showed about the same, with ~150W power draw.



    troubleshooting steps taken​

    After installing the card:

    • I uninstalled AMD Adrenalin from Control Panel and installed Nvidia's latest drivers. I tried to get into some games, but all ended up crashing after a bit as described.
    • After looking into it, I used DDU to uninstall all AMD and Nvidia drivers, then reinstalled Nvidia drivers, to no avail.
    • I then took the card out and dusted it off as there was a lot of buildup and temperatures were getting high during the brief periods of load that were sustained- still no change.
    • I used DDU again and installed Nvidia's studio drivers with no luck.
    • I then used Windows recovery to reinstall windows while keeping my data, then installed AMD chipset drivers and Nvidia drivers, but the same result even after resetting Windows.
    I'm not sure what to do next besides a fully clean install of Windows on my drive, which I would rather not have to go through again.



    Any suggestions would be greatly appreciated.
     
    moondancermadi, Nov 21, 2023
    #3
  4. peach1971 Win User

    Windows crashes whenever heavy load is consistently placed on AMD IGPU

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Nov 21, 2023
    #4
Thema:

Windows crashes whenever heavy load is consistently placed on AMD IGPU

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