Windows 10: Windows crashing suddenly while playing, need help with dmp files

Discus and support Windows crashing suddenly while playing, need help with dmp files in Windows 10 Drivers and Hardware to solve the problem; Hi all, I was playing NBA 2K21 awhile ago and my PC suddenly crashed and rebooted. When I checked my reliability history, I saw this instance:The... Discussion in 'Windows 10 Drivers and Hardware' started by MC Y., May 30, 2021.

  1. MC Y. Win User

    Windows crashing suddenly while playing, need help with dmp files


    Hi all, I was playing NBA 2K21 awhile ago and my PC suddenly crashed and rebooted. When I checked my reliability history, I saw this instance:The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a 0x0000000000041792, 0xfffff93ffe8d9f00, 0x0000000002000000, 0x0000000000000000. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 525e5e8f-3219-44d4-9654-26bbda5cb523.Here's the link to the dmp file and here's my msinfo32 result. To add, I've been getting mu

    :)
     
    MC Y., May 30, 2021
    #1

  2. Help reading mini dmp file

    Download BlueScreenView, unpack the ZIP, and run the EXE (no installation necessary). It's an excellent little utility for looking at DMP files and finding the cause of crashes.
     
    Static~Charge, May 30, 2021
    #2
  3. prescient Win User
    Help reading mini dmp file

    look at post #6 , *Toast :toast:
     
    prescient, May 30, 2021
    #3
  4. Windows crashing suddenly while playing, need help with dmp files

    Windows 7 is bluescreen-ing on me. can anyone help with the .dmp files.

    Download a copy of BlueScreenView 64-bit. Unpack the ZIP file and launch the EXE. It will scan your \Windows\Minidump folder for crash dumps; click on the file that you want to analyze. In the bottom half of the window, BlueScreenView will list the EXEs, DLLs, and drivers that were running when the crash happened. The files with a pink background were responsible for the crash.

    I was able to look at your DMP file. I find it a bit odd/suspicious that the Netwsw02.sys driver doesn't show a product name, description, company name, or path. A little digging found that this driver is probably for the Intel Wireless WiFi Link Adapter. Do you have a WiFi adapter in this computer? Your System Specs don't show it. If you do, what is the brand/model?

    In the meantime, run Memtest86+ and check for bad RAM. Do at least one full pass, preferably several. It will take a while to check all 16 gigs of RAM in your machine.

    It would be a good idea to run some malware scans, too.
     
    Static~Charge, May 30, 2021
    #4
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Windows crashing suddenly while playing, need help with dmp files

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