Windows 10: Windows Crashing when I open games but randomly unable to move mouse or keyboard.

Discus and support Windows Crashing when I open games but randomly unable to move mouse or keyboard. in Windows 10 Gaming to solve the problem; I have an Alienware Aurora R16 Specs:4090i-9 14900F32GB RamWindows 11 OS Pretty much whats is happening is my PC whenever I open a game, it could be... Discussion in 'Windows 10 Gaming' started by Hammond_338, Aug 26, 2024.

  1. Windows Crashing when I open games but randomly unable to move mouse or keyboard.


    I have an Alienware Aurora R16 Specs:4090i-9 14900F32GB RamWindows 11 OS Pretty much whats is happening is my PC whenever I open a game, it could be randomly at any point it's not always happening but when I open a game such as Fortnite or Rust, it crashes the PC where the mouse and keyboard become unresponsive, and my sound doesn't work on the pc, and it comes out of the Monitor I have a headset plugged in so it shouldn't be coming through the monitor I don't know why its doing this I have tried so many things, sfc scannow, DISM and Resetting the pc but the problem still occurs after I have r

    :)
     
    Hammond_338, Aug 26, 2024
    #1
  2. John Fer Win User

    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Aug 26, 2024
    #2
  3. keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Aug 26, 2024
    #3
  4. peach1971 Win User

    Windows Crashing when I open games but randomly unable to move mouse or keyboard.

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Aug 26, 2024
    #4
Thema:

Windows Crashing when I open games but randomly unable to move mouse or keyboard.

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