Windows 10: windows crashing while gaming with this message in event viewer: A fatal hardware error has...

Discus and support windows crashing while gaming with this message in event viewer: A fatal hardware error has... in Windows 10 Gaming to solve the problem; Attached below are the minidump files, I tried updating the chipset drivers but still the problem... Discussion in 'Windows 10 Gaming' started by Youssef Nounou1, May 3, 2024.

  1. windows crashing while gaming with this message in event viewer: A fatal hardware error has...


    Attached below are the minidump files, I tried updating the chipset drivers but still the problem persistshttps://drive.google.com/file/d/1M8j73Z88xiXyhY9DYrRs64Bdgi_CYlr8/view?usp=sharing

    :)
     
    Youssef Nounou1, May 3, 2024
    #1
  2. SUI
    Sui Win User

    Getting nvlddmkm error in event viewer, game crashing

    Hi,

    I've been getting nvlddmkm errors in event viewer every time I play the game Outlast 2 which was just released. I'm using Lenovo IdeaPad laptop, while not high specs, it can run the game at 60fps at mid-high settings with no problem so I highly doubt that it's not meeting minimum requirements. Gonna keep it point form for easy read.

    Symptoms:

    • Within 1-10min of gameplay, game would freeze for a few seconds then throw a "Outlast 2 has stopped working" Windows error
    • Few seconds after clicking "close program" in the error, it would throw a "Rendering thread exception - fatal error"
    • After closing that, it would finally throw a Microsoft Visual C++ runtime error "RUNTIME ERROR! R6025 -pure virtual function call"
    • In event viewer, I get about 16 or so error events, "The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer" (screenshot)
    • Also get a warning event in event viewer usually on top of error events, "Display driver nvlddmkm stopped responding and has successfully recovered"
    • Only game crashes, windows not affected

    Specs:

    • Windows 10 64-bit with anniversary update, no creators edition
    • i7-4700MQ
    • 8GB RAM
    • Nvidia GT750M Optimus, latest driver as of this post which is 383.22

    Things already tried:

    • Absolute minimum graphic settings in-game + windowed mode
    • Disable hibernate/quick start in power options and restart computer
    • Use DDU-safe mode to uninstall everything Nvidia related, then manually download 383.22 and reinstall it, didn't install GeForce Experience or PhysX
    • Use DDU-safe mode to uninstall everything Nvidia related, then manually download 368.81 to roll back, didn't install GeForce Experience or PhysX
    • Power options -> PCI Express -> maximum power settings
    • Power options -> processor power management -> max processor state -> change to 99% instead of 100%
    • sfc scannow in CMD (no errors)
    • DISM checkhealth in CMD (no errors)
    • Adding TDRDelay registry key and set it to 10
    • Whitelist entire game directory in Windows Defender
    • Create new windows user account and launch game from that account
    • Force game to use integrated Intel HD graphics -> this would prevent any crash, but obviously be unplayable at like 5fps. So this means it's something wrong with Nvidia drivers, and not my computer?
    I even chatted with service rep from Nvidia, they're out of ideas too and told me "check with Lenovo", lol.

    Does anyone have any other ideas?
     
  3. A fatal hardware error has occurred on Event Viewer

    Hi there

    We have a Macbook Pro machine the latest one and we install
    Windows 10
    Pro Build 2004 via Boot Camp. The installation is running smoothly

    When we are about to deploy to the user, we ran an Event Viewer and we found this following error:

    -------

    A fatal hardware error has occurred.

    Reported by component: Processor Core

    Error Source: Machine Check Exception

    Error Type: Cache Hierarchy Error

    Processor APIC ID: 0

    The details view of this entry contains further information.

    Log Name: System

    Source: WHEA-Logger

    Event ID: 18

    Level: Error

    User: LOCAL SERVICE

    OpCode: Info

    Logged: 29/06/2020 12:32:44 AM

    Task Category: None

    Keywords:

    Computer: XXX

    -------

    The machine is running as normal ... no error comes up on the screen OR no BSOD.

    The challenge is that we contacted Apple and Apple Support said due to it is a Windows issue they suggest to Microsoft first. We did contact Microsft support and not be able to proceed further as only dealing with WIndows 10 on Windows device.

    Can you point us in the right direction here? Do we need to worry about this processor error issue?

    What I've noticed it looks like something to do Sleep mode as we noticed the time logs. Again needs more investigation on this.

    I'm appreciated your feedback.

    Thanks

    UPDATE - 1 July 2020:

    * We managed to replicate this error showing up on Event Viewer. This error appears related when the machine restarted.

    * Tested the sleep mode and started and worked OK - no error showed up on
    Event Viewer
    .
     
    DCPartners, May 3, 2024
    #3
  4. spike47 Win User

    windows crashing while gaming with this message in event viewer: A fatal hardware error has...

    Error in event viewer

    Hi

    I keep geting the following in the Event viewer ,
    The description for Event ID (4) in source ( SuperProServer ) cannot be found . the local computer may not have the necessary registry information or message DLL files to display message from a remote computer . You may be able to use /AUXSOURCE= flag to retrieve this description . The following information is part of the event, The event log file is corrupt .

    has anyone any ideas has to what this means .

    cheers
     
    spike47, May 3, 2024
    #4
Thema:

windows crashing while gaming with this message in event viewer: A fatal hardware error has...

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