Windows 10: Windows Credential's automatically being deleted

We use a remote desktop version of a program and to simplify the login process we add Windows Credentials for the users, so the RDP automatically signs in. We have noticed a few users where their credentials are being automatically removed after a certain amount of time. Is there anything we can do to prevent this from happening, or even a reason why it is happening?

:)

 

Windows Network Credentials

Hi Keith,

We suggest that you disable Credential Manager before mapping your Drives. Please follow these steps to disable Credential Manager:

• In the search box type “Services”
• Right click on “Services” and select “Run as Administrator”
• In the Services Window, look for Credential Manager Service and click “Stop”.
• Restart the computer and go back the Credential Manager Service and set it to “Automatic”.
• Restart the computer again.

Please keep us updated if you were able to map your drives.

 

Windows 10 Stored Passwords (Credential Mgr) Deleted

Hi,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is browser settings.

To assist you better, please provided us the information below:

• Which browser are you using on the computer?
• Are you using Internet Explorer on the computer?
• Have you created any system restore points on the computer prior to the issue?

I suggest you to follow the steps below to check if web credentials is store in the Web credential window.

1. Click on Search bar.

2. Type "Manager Web Credentials." without the quotes in the search bar and click on it.

3. Then check if you fin the web credentials are present in it or not.



Please get back to us with an update on issue with finding the web credential on Windows 10, we will be happy to help.



Thank you.

 

Task scheduler user account list includes user accounts that have already been deleted from the computer.

Thanks for providing the results of the troubleshooting steps we provided. Since the credentials are still showing up in task scheduler, we suggest that you follow the steps below to check the entries in the credential manager and delete the entries manually:

• Type the words Credential Manager in Cortana or the search box.
• From the list of results select Credential Manager
• From this screen, you can manage Web Credentials and
  Windows Credentials.

Once you have the screen open verify if any of the credentials you saw in task scheduler is present and manually delete them.

Regards.