Windows 10: Windows defender a bloqué mon ordinateur à cause d'un virus?

Windows defender a bloqué mon ordinateur à cause d'un virus? Il me demande un code pour le débloquer. Un numéro de téléphone est proposé mais la personne parle uniquement l'allemand et moi uniquement le français. Aidez moi SVP. La solution proposée est Wenden Sie sich anden Windows-Support: 004921138539798 Zollfrei C'est marqué : This computer has benn locked. To unlock computer you must enter correct password.avec un casier Enter the password

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Cannot turn on Windows Defender virus protection

I had the same sort of symptoms. In the Windows Security Center, under Virus and threat protection, it said "Your virus & threat protection is managed by your organization."





I note you mentioned the Registry Keys under HKLM/SOFTWARE/Microsoft/Windows Defender. Nice spotting, but it seems like there is another key that is causing the problem for some users.

Steps to a solution:

1. Press the Windows key and type "regedit"
   
2. On the regedit icon that appears, right-click and select Run as Administrator.
   
3. Navigate to the folder located at HKLM\SOFTWARE\Policies\Microsoft\Windows Defender (You can paste this into the address box at the top of the window, or navigate manually using the side directory structure)
   
4. In this folder, there are probably two keys. Right-click and Delete the DisableAntiSpyware key.
   
5. Exit regedit, and return to the Windows Defender settings screen (refresh it if necessary). Windows Defender should have the scan options available and working.
   

Solution adapted from here, with a much more detailed solution here.

 

D drive

Hi,

Based on the details you have provided us, it appears that there might be some corrupted contents on the said partition. We can also consider that this is caused by a virus.

For us to check if a certain virus is hiding your files, kindly follow the steps below:

• Type Command prompt in the search bar.
• Type-in the following command:
  
  attrib -h -r -s /s /d D:\*.*
• Press Enter to execute the command.

If you think that there is nothing important stored in it, then we suggest that you reformat your D drive so that you can use the free space for important files.

You can follow the steps below to start with the process:

• Click on the File Explorer.
• Select This PC.
• Right-click on your D drive, then click on Format.
• Follow the on-screen process to finish formatting the partition.

Let us know how it goes so that we can further assist you.

 

win 10 defender issues

Hi,

Windows Defender helps in making your computer secure from any viruses or malware. Listed below are some reasons why the program will not work properly:

• Software conflicts (usually cause with other anti-virus application)
• Virus and malware infection
• Corrupted system files

To help you with the issue, we suggest following the steps provided by
PrashantKumar96 on this thread
that can help in running your Windows Defender successfully.

Let us know if you have other concerns.