Windows 10: Windows Defender App wont open. Stuck on shield screen

I tried running DefenderDiag and here is the log:https://1drv.ms/u/c/47d5126a58a6a106/EeDDKdDkOhBCr4HkmvmI7RQB7BojeN4-iFiJ5vAHnWav5A?e=K2w3Io

:)

 

HotSpot Shield

Hi thomlyons,

To uninstall HotSpot Shield you need to disable the VPN profile first. If you don't know how, please contact HotSpot Shield support for assistance. Once you have disabled the VPN profile follow the steps below to uninstall the app.

1. Go to the app list and look for HotSpot Shield.

2. Touch and hold the app.



3. Then tap uninstall.

Sincerely,

 

Installing Apps on Windows 10 Has Windows Defender Finding Malware

Hi Tommy,

Welcome to the Microsoft Community.

• 
  Is this issue specific to third party apps?
  

I would suggest you to open Windows defender and add exclusions and check if it helps. Follow the steps to add exclusions in windows Defender.

• 
  Type Windows defender settings in the search bar and press enter
  
• 
  Under Exclusions click on Add Exclusion
  

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)