Windows 10: Windows defender deleting downloaded file that does not have a virus (thinks it does)

Windows defender is erroneously deleting a downloaded file - how can this be corrected?

The file being downloaded is from a trusted source.

:)

 

Defender: Can't download software. File recognized as a virus.

This has been the most exasperating experience I have had since I started windows ten. I have not asked to use "OUTLOOK" but it keep's interjecting it into any interface I have with Microsoft.

I can't even replace Windows Defender.

When I consider the difficulty of administrating "Defender" it makes the case for buying another Protection Software system. I have worked with PC's since DOS in 19xx. I live on Microsoft Office.

DEFENDER won't even let me remove it. I have to understand the intricacy of identifying myself as the Administrator of my PC.

A step by step list of how to replace Defender would be appreciated.

Fred

 

Window 10 or Defender do not automatically delete virus created junk folders + files??

Hi Carol,

Thank you for posting your query on Microsoft Community. I understand the inconvenience you are facing. I apologies for delay in response. I will certainly help you with this.

I understand you need to delete virus created junk folder (Quarantined items).

Quarantined items are those items that were prevented from running but were not removed from your PC. I suggest you to follow the below given steps and check if it works:

• Press Windows key and type Windows Defender and hit enter.
• Click on History tab in Windows Defender Window.
• Click on the Quarantined items radio button and click on history.
• Check and select all the items that appear as junk.
• Click on Remove button to delete them permanently.
• Check and verify if all the junk folders and files are remove.

Hope this information helps. Post back with updated issue details for further help.

Thank you.

 

Deleting nircmd.exe from downloads

Hi,

I realize the inconvenience you are experiencing while deleting Downloads folder data. I will surely help you.

This issue might occur due to any third party application conflict or might be issue with virus.

I suggest you try below methods.

Method 1: Full system scan using Windows defender.

• 
  Please refer to the below link to
  Schedule a scan in Windows Defender
  
  https://support.microsoft.com/en-us...cdfb6f185/schedule-a-scan-in-windows-defender
  
• 
  After the scan finish, please follow the on-screen instruction, to remove viruses.
  
  
  

Method 2: Place computer in clean boot state and then try deleting the file.

• 
  Kindly refer the below link to perform a
  Clean Boot
  
  https://support.microsoft.com/en-us/kb/929135
  
• 
  After performing the above steps, try to delete the file.
  

Please reach back to us, if you face difficulty with the file storage. We will be happy to help you.

Thank you.