Windows 10: Windows Defender does not remove virus and I cannot find the affected item.

Windows Defender does not remove virus and I cannot find the affected item. i need help fixing it, i cant delete Detection History folder it just says i dont have permission from system

:)

 

Do dangerous affected items of a detected virus get removed too?

Hi Socky,

I'm Paul and I'm here to help you with your concern.

Yes, you should also remove the affected items.

To completely remove the quarantined threats.

Open Windows Security.

Select Virus & threat protection and then click Protection history.

In the list of all recent items, filter on Quarantined Items.

Select an item you want to keep, and take an action > select Remove.

After removing the threats, I suggest that you run a Windows Defender scan again.

I hope this helps. Feel free to ask back any questions and keep me posted.

 

Windows defender does not allow for me to unquarantine items

Hi Michael,

The Real-time protection feature of Windows
Defender stops malware from running on your device. It's possible that this feature is preventing the system from restoring/allowing the affected program. If you're sure that the affected program is virus free, we suggest that you disable the
feature temporarily and try to restore the program. To do this, follow the steps below:

• Type Windows Defender settings in the search bar and press
  Enter.
• Under Windows Defender, disable
  Real-time protection by clicking the toggle button.
• Once you're done, restore the affected file/program and check if the issue persists.

Also, you can allow a quarantined file/program from the Windows
Defender desktop app. If you have the app installed on your device, you can follow these steps:

• Type Windows Defender in the search box, and then select the Desktop app.
• Under the History tab, click on the check box for the affected file/program.
• Select Allow item.

We'll appreciate if you can send us an update.

 

Removing Quarantined Items in Windows Defender

Windows Defender quarantined some harmful items but did not remove them from my pc. Windows Defender did not request removal. Should I just leave the items quarantined or remove them myself? If removal is recommended, how am I to go about

doing so, as Windows Defender did not list the items in the Detect section where threats are placed for removal?

[Original Title: Windows Defender]