Windows 10: Windows Defender & Event ID 5038

Discus and support Windows Defender & Event ID 5038 in AntiVirus, Firewalls and System Security to solve the problem; Anyone else seeing this or know what the issue might be? I've noticed lately, on my HP Envy laptop (see specs) ... every time Windows Defender... Discussion in 'AntiVirus, Firewalls and System Security' started by Eagle51, Oct 30, 2017.

  1. Eagle51 Win User

    Windows Defender & Event ID 5038


    Anyone else seeing this or know what the issue might be?
    I've noticed lately, on my HP Envy laptop (see specs) ... every time Windows Defender Updates, I get two Event Id 5038 errors.

    Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Security-Auditing" Guid="{54849625-5478-4994-A5BA-3E3B0328C30D}" />
    <EventID>5038</EventID>
    <Version>0</Version>
    <Level>0</Level>
    <Task>12290</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8010000000000000</Keywords>
    <TimeCreated SystemTime="2017-10-30T17:55:07.764628100Z" />
    <EventRecordID>52167</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="128" />
    <Channel>Security</Channel>
    <Computer>EAGLE-HP</Computer>
    <Security />
    </System>
    - <EventData>
    <Data Name="param1">\Device\HarddiskVolume3\Windows\System32\MpEngineStore\MpKslfbb3ad3a.sys</Data>
    </EventData>
    </Event>

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Security-Auditing" Guid="{54849625-5478-4994-A5BA-3E3B0328C30D}" />
    <EventID>5038</EventID>
    <Version>0</Version>
    <Level>0</Level>
    <Task>12290</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8010000000000000</Keywords>
    <TimeCreated SystemTime="2017-10-30T17:55:06.667979200Z" />
    <EventRecordID>52166</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="488" />
    <Channel>Security</Channel>
    <Computer>EAGLE-HP</Computer>
    <Security />
    </System>
    - <EventData>
    <Data Name="param1">\Device\HarddiskVolume3\ProgramData\Microsoft\Windows Defender\Definition Updates\{76A494C8-D093-4CE8-9D00-50A07483D55A}\MpKsl6589f933.sys</Data>
    </EventData>
    </Event>

    Note: According to diskpart ... volume 3 is my EFI volume ... I ran HP's EFI Diagnostics and it reports no issues.

    DISKPART> list volume

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    Volume 0 E DVD-ROM 0 B No Media
    Volume 1 C Local NTFS Partition 654 GB Healthy Boot
    Volume 2 D Local NTFS Partition 276 GB Healthy
    Volume 3 EFI SYSTEM FAT32 Partition 550 MB Healthy System

    Things I've done ...
    HDD Tune & SeaTools - reports no issues with HDD
    Chkdsk (/x/f/r) - reports no issues
    Dism & Sfc - reports no issues
    Defender & Malwarebytes -reports no issues (rand full scans with both including rootkits for MB)
    Adware - reports no issues
    Rkill - reports no issues
    TDSKiller - reports no issues

    :)
     
    Eagle51, Oct 30, 2017
    #1
  2. petrib Win User

    VPN connection from E61i

    See my reply here:

    /discussions/board/message?board.id=connectivity&message.id=5038
     
    petrib, Oct 30, 2017
    #2
  3. Tryx3 Win User
    Windows defender ofline scan

    Peter,

    Event viewer maintains a record of the scan starting at

    Application & service logs,

    Microsoft,

    Windows,

    Windows defender,

    Operational,

    Event IDs 2030, 5007

    • WDO failures that Windows knew about would be recorded as EventID 2031
    • but WDO failures while Windows was not running would not be recorded.

    But there is no record of its completion unless it finds malware detections to report in

    Windows defender security centre,

    Virus & threat protection,

    Scan history.

    • The Last scan entry in that dialog refers to Windows defender itself not WDO.

    Denis
     
    Tryx3, Oct 30, 2017
    #3
  4. dencal Win User

    Windows Defender & Event ID 5038

    dencal, Oct 30, 2017
    #4
  5. Eagle51 Win User
    Hey dencal,
    Thanks, I had seen that post and tried those, but forgot to mention it. I turned Safe Boot off and deleted the pagefile.sys last night and just now manually checked updates and Defender updated with no Event Id 5038. Now to turn Safe Boot back on and see if it the Event Id 5038 comes back.

    Note: With no Event Id 5038 that xxxxxx.sys file actually shows up in the C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{xxxxx-xxxx-xxxx-xxxx-xxxxx} folder (where it didn't before) and no MpEngineStore folder is created or left in C:\Windows\System32
     
    Eagle51, Oct 30, 2017
    #5
  6. Eagle51 Win User
    Update ...
    I turned Secure Boot back on and Windows Defender updated without generating Event Id 5038. Just guessing here, but I think when I cleaned up my partitions (duplicate winre) ... I had 100mb un-allocated partition stuck between the EFI System (450mb) and MSR(16mb) partitions. I extended the EFI partition from 450mb to 550mb to get rid of it and in doing that ... I changed/messed up something with Secure Boot. I guess ... turning it off and back on fixed it.
     
    Eagle51, Apr 5, 2018
    #6
Thema:

Windows Defender & Event ID 5038

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