Windows 10: Windows Defender finding threats but cant remove them

Hey everyone, i noticed that my pc was acting up so I did a bit of digging, and saw that windows defender saw a few threats, I then do a scan, try to take actions, whatever, but to no avail.

Then I tried other antiviruses, malwarebytes, emsisoft, ESET, MSERT, But again, found nothing.

Now whenever I click on the "app and browser control" button in defender the window crashes, and im sure the malware is causing it.

before anyone asks, I tried using MSERT and Malwarebytes in safe mode. And yes im on the latest version of windows

I should also mention that when installing another antimalware program, I can't see the threats in windows defender as it goes off of what the antivirus software sees

if anyone has any idea of what I should do that would be amazing

submitted by /u/NothinSpecialHereBru
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:)

 

WINDOWS DEFENDER IS NOT REMOVING THREATS

I'm having a problem with Windows Defender the threats found after I ran a full scan that last maybe around 10 hours cannot be removed by windows defender. I selected the remove option and it shows processing but after a while
the threats are still listed and active. I already ran a offline scan and a quick scan but neither fix the problem.

I already ran a secure boot and see if third-party apps are causing the problem but nothing works the threats are still listed and active. I checked the location of the file and manually deleted it even on my recycle bin but
the threats are still there and labeled as active. This very annoying. I think this is an error in the windows defender part because I installed Malwarebytes and ran a full scan which took a couple of hours and found nothing because like I've said I have deleted
the file location where the threats are.

 

WINDOWS DEFENDER IS NOT REMOVING THREATS

Hello Paul,

Thanks for providing the link and trying to help me but it doesn't do the job. I ran the safety scanner for a full scan and it took almost 10 hours and didn't find any threats, but the list on windows defender about threats is still there and it shows active.
I don't know if that's a bug or what I'm done doing a clean boot and restart my computer after the safety scanner finished scanning but the threats are still listed there. Very annoying.

I'm thinking of removing it manually but I don't know-how. I tried to remove it by cleaning the log files where it stores the protection history but I think the listed threats were stored in another location.

 

Windows Defender isn't removing some of the threats

Defender notified me about 2 PUA's and I took the suggested action of removing them, but after I click on remove, it doesn't go. It shows that the threats are active. I uninstalled and removed the folder and the files/software which were affected but the
threats are still there. The threats which I am getting are PUA:Win32/Presenoker and App:Cheat_Engine_BundleInstaller. I need some suggestions on how can I remove those completely.