Windows 10: Windows Defender misdetecting.

Hello! I'm a public officer working in the S. Korea.

Due to the COVID-19, I sometimes need to work in my home.

My office asks me to contact their server with a VPN program, SECUWAY SSLU VPN

You can download its SecuwaySSLU-Setup.exe if you access to 'evpn.cne.go.kr' by Internet Explorer.


When I install that, the Windows Defender detects "PUA:Win32/Presenoker" or "PUA:Win32/Coinminer" With the .exe.


HOWEVER, the S.Korea vaccines such as Alyac and V3, don't tell that this program is evil.

They don't detect it and EVEN their CS say that this program is not a viral one.


So I want to make sure whether the Windows Defender misdetects the PUAs in this program or not.

:)

 

Windows Defender problem

Hi Ernst,

To troubleshoot this issue, we suggest that you check the Windows Defender service if it's running. If you are using a third party spyware/malware program, it may disable the Windows Defender service. To do this, please follow the steps below:

• Press Windows + R key.
• Type services.msc.
• Right-click Windows Defender service and click
  Start.

Let us know the result.

 

window defender

• • • 
      You will want to print these instructions for offline reference -
      

IMPORTANT => DON'T SKIP ANY STEP perform all Steps in one uninterrupted session - If a Step says to reboot
reboot.

Problems starting Windows Defender in Windows 8/8.1/10

Pləase let us know what fixes the problem or if the pяoblem remains.

• • • 
      `~`
      

 

Windows update and windows defender issues

We suggest you to avoid installing any cleaner or anti-virus software that may interrupt the function of Windows Defender. Make sure that Windows Defender is always on. To do this follow these steps:

• On the Start menu, type Windows Defender and hit enter.
  
• Click Settings.
  
• Turn Real-time protection on.

We also recommend you to install the latest update for Windows Defender.

Should you have further questions, feel free to get back to us.