Windows 10: Windows defender not catching hacker on computer, after hacker sent messages to my system...

Windows Defender did not catch hacked software, the hacker typed the message while I was using software from Microsoft store.

:)

 

Windows Defender hackers?

My computer has Windows Defender installed. I have had the new computer 5 days. A hacker locked down my computer with Windows Defender. The notice said to call 1-888-275-7111 for help. I did that. Was told my computer showed I purchased illegal gambling and pornography from China. How did the hackers override the Windows Defender system?

 

HACKERS

As I have stated many times in these forums, anti-malware programs won't remove hackers.

I say that after personal experience with clients computers.

And these are the XP operating system forums.

Windows Defender is NOT an Anti-virus program for Windows XP, as you have been advised.

Windows Defender as an Anti-virus only came out with Windows 8 and above < sigh >

 

HACKER PROBLEM

1. You cannot restore *restore points* that have been deleted

2. You have to prove you have a Hacker first then see...

Payback time! How to catch a hacker

3. To prevent you need to figure out how the person got into your system. What kind of protection do you have? Part of keeping intruders out has to do with the kind of protection you have.

And, it may not be a hacker at all it might be a virus or Trojan or just malware. I would suggest downloading and scanning with...

Cyber Security Software and Anti-Malware | Malwarebytes

Then make sure you Anti-Virus is up to date. I would also suggest after you scan you change your passwords, however, again... after you scan with MalwareBytes. If none of that works then you need to take your PC to reputable shop and let them clean it
for you.