Windows 10: Windows Defender Offline Asking for BitLocker Key

Hello, I tried to use Windows Defender Offline scan, but it ask me for the BitLocker Key. I have never set up the BitLocker Key. What is wrong with it? and Can I switch off the BitLocker just for doing the scan?

:)

 

Windows Defender Offline asking for BitLocker Key

I just had a virus which was successfully detected. Now I wanted to do an offline scan and it is asking for my Bitlocker-Recovery-Key. I can’t find any information that Windows Defender Offline needs the Bitlocker-Recovery-Key.

How should I proceed? Should I put the Recovery-Key in?

[moved from de-de]

 

Windows Defender Offline asking for BitLocker Key

Hello,



Thank you for using Microsoft products and posting to the community.



Did you set up BitLocker yourself before?

If you have enabled BitLocker by yourself and have the recovery key, since Windows Defender Offline makes your computer boot in a "non-regular" way, the system will not automatically unlock it. You can safely input the recovery key there. Once the scan finishes and you boot into the system normally, it should not ask for the key anymore.

Please feel free to let me know if you have any further updates, thanks.

Best Regards,

| Microsoft Community Support Specialist

 

BitLocker Key

There may be a software that triggered the BitLocker in your Windows 10 PC. To assist you better, we suggest that you check these articles for further information:

• Find my BitLocker recovery key.
• BitLocker recovery keys: Frequently asked questions.

• BitLocker

Let us know if you need further assistance.