Windows 10: Windows Defender quarantined some file of my game. I fixed it but now the games not running...

Discus and support Windows Defender quarantined some file of my game. I fixed it but now the games not running... in Windows 10 Gaming to solve the problem; I installed hogwarts legacy on my device. It quarantined the EMP.dll, I restored it and found a way to permanently disable virus threat protection till... Discussion in 'Windows 10 Gaming' started by Abdullah Kamran1, May 18, 2025 at 3:32 PM.

  1. Windows Defender quarantined some file of my game. I fixed it but now the games not running...


    I installed hogwarts legacy on my device. It quarantined the EMP.dll, I restored it and found a way to permanently disable virus threat protection till I want. But now when I click the game icon, it doesn't do anything. I've even tried re-installing it a few times. But still nothing.Can someone help me with this issue?

    :)
     
    Abdullah Kamran1, May 18, 2025 at 3:32 PM
    #1

  2. Wanting to run old games

    Hi Jameson,

    Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

    I would suggest you to refer the below link and check the compatibility of the game with Windows 10.

    http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/Home

    You may also try installing the game in compatibility mode.
    Follow these steps to install the game software in compatibility mode and check if that helps.


          • Right-click on the game setup file and click on
            ‘properties’.

          • Click on the ‘compatibility’ tab and check the box
            ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.
    If the issue still persists, I would suggest you to get in touch with the game manufacturer if it’s specific to that particular game.

    Keep us posted if you face any issues on windows in future. We will be glad to help you.
     
  3. Can't run game RTK X on Windows 10 64bit

    Hi lợilê1,

    Having a corrupted game file is one of the possible reasons why a certain game will not work. To help you resolve this concern, I need to collect more information. Kindly verify the following:

    • Are you experiencing the same concern with your other games?
    • Are you getting any error code or error messages?
    • What are the troubleshooting steps you have done so far?
    • Have you tried uninstalling and reinstalling the affected game?

    In the meantime, I recommend that you perform the troubleshooting steps below:

    Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

    Click here

    Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

    Check for updates for apps and games from Windows Store

    Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Storage.
    4. Select This PC.
    5. Click Temporary files.
    6. Choose Temporary files.
    7. Click Remove files.

    Step 4: Reset the game from the Settings menu.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Apps and features.
    4. Find the game and click Advanced options.
    5. Click Reset. You need to restart your computer to let the changes take effect.

    For additional troubleshooting steps, I suggest that you check the link below and follow the steps provided:

    Game freezes or stops responding on a Windows 10 device

    Kindly update us with the results, so that we can assist you further.
     
  4. Windows Defender quarantined some file of my game. I fixed it but now the games not running...

    Where are the files that windows defender quarantines?

    Where are the files that Windows Defender quarantines? I turned on the computer and Defender said a file was dangerous. I clicked the option to Allow the file but it was quarantined anyway. In Defender I can see that it was quarantined and I clicked Restore
    but the file was not restored. So I clicked Allow but it still was not restored and now there is no option for restoring the file. In other words Restore and Allow options do not function which is why I am asking this question. Hide hidden files is disabled
    and I am searching with administrator privileges: There is only one folder in C:\Program Files\Windows Defender. And that folder is named en-US and there is nothing in there like a quarantined file. Sorry for posting this other information but this question
    has been asked repeatedly elsewhere but doesn't get answered because too many people for some reason suggest things like use the Restore option etc. I am not asking for that. I need this file badly. I'd greatly appreciate it if someone could tell me where
    Windows Defender stores files that it quarantines? Thank you.
     
    Fred whoever, May 18, 2025 at 3:34 PM
    #4
Thema:

Windows Defender quarantined some file of my game. I fixed it but now the games not running...

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