Windows 10: Windows Defender reports malware, but cannot remove it.

Discus and support Windows Defender reports malware, but cannot remove it. in Windows 10 Gaming to solve the problem; Windows Defender reports malware, but cannot remove it. Event Viewer shows attempts, Defender "start actions" does not remove malware and a scan... Discussion in 'Windows 10 Gaming' started by Nigel Lakey, Feb 19, 2024.

  1. NIGEL LAKEY
    Nigel Lakey Win User

    Windows Defender reports malware, but cannot remove it.


    Windows Defender reports malware, but cannot remove it. Event Viewer shows attempts, Defender "start actions" does not remove malware and a scan reveals the same threats. Event Viewer says Defender had a critical issue, throws 0x80508032.Have run FRST and have the two resulting log files, need help in figuring out what to do next.

    :)
     
    Nigel Lakey, Feb 19, 2024
    #1
  2. SARALYNH
    SaralynH Win User

    Windows Defender reporting and removing malware every few seconds.

    Windows Defender keeps reporting that it found malware and is removing it every few seconds. Even after going to History and removing the problem, it keeps reporting and sometimes there is nothing in the History and it's still telling me there ismalware.
     
    SaralynH, Feb 19, 2024
    #2
  3. LE BOULE
    Le Boule Win User
    Get message Defender is removing Malware.

    Sounds like the malware detections may be in a browser.

    Can you give us the complete name/file path of the malware (as it appears under quarantine or on the list of detected items)?

    Have you emptied temporary internet files and rebooted the computer? Then do a manual update of WD followed by a Quick Scan.

    Any new browser extensions that need to be disabled?

    Try this free scanner:
    http://blog.emsisoft.com/2015/06/09/how-to-find-and-clean-malware-infections-with-emsisoft-emergency-kit/

    If the detections continue see the following free removal guide from Malwaretips.com:
    https://malwaretips.com/blogs/malware-removal-guide-for-windows/

    To remove malware from Windows, follow these steps:

    STEP 1: Scan your computer with Kasperskty TDSSkiller

    STEP 2: Scan your computer with Malwarebytes Anti-Malware

    STEP 3: Stop the malicious process with Rkill

    STEP 4: Double-check for malware with HitmanPro

    STEP 5: Scan your computer with AdwCleaner

    (OPTIONAL) STEP 6: Scan your computer with Zemana AntiMalware

    (OPTIONAL) STEP 7: Reset your browser to default settings

    Regards…

    Top 10 Ways PUPs Sneak Onto Your Computer. And How To Avoid Them.
     
    Le Boule, Feb 19, 2024
    #3
  4. AMADEUS51
    Amadeus51 Win User

    Windows Defender reports malware, but cannot remove it.

    Malware removal


    Understood, OldMike. I will keep your suggestion in mind. I always appreciate suggestions from those who know more than I do. I think the Malware did do more than one scan, because I had to approve removal of what it found twice. I don't see Windows Defender on the list of programs. I think it was on there before they redid the software. Pluto TV also disappeared.
     
    Amadeus51, Feb 19, 2024
    #4
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Windows Defender reports malware, but cannot remove it.

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