Windows 10: windows defender security scan freeze

In my windows 10 earlier quick scan was stuck at some item number now all security scans quick scan, full scan, offline scan and custom scan are stuck at some item number. item number is not specific. wait for your reply...

:)

 

Custom Scan with Windows Defender Freezes

I am running Windows defender on a Windows 10, 64 bit desktop. When I run a normal scan, it works perfectly. However, I have an external drive for storage that I want to be include in the scan. I open Defender, and under the Scan Options, I choose Custom
Scan, and then Scan Now to bring up the available drives to scan. At that point, the program freezes and will not bring up the list of drives. It just sits there with the hourglass showing as though it is working, but nothing ever happens. I try to close the
program and restart it, but it won't close. I go to Task Manager to close it, and I still can't close it. I finally have to shut the computer down, or restart it to get the program to release. I do not have any other security program, such as Norton, McAfee,
etc., on the PC. Does anyone have any suggestions? I'm no expert, so a "simple plan" would be appreciated if possible. As info, my wife has the same PC with an external drive just like mine, and her Windows Defender program works perfectly on a custom scan.
Thanks for your help!!!

[Original Title: Windows Defender]

 

defender scans

Hi Ian,

Thanks for posting your query on Microsoft Community.

This issue might occur if you have set any task scheduler for Windows Defender.

I suggest you to delete the task for Windows defender and check if it helps.

Follow the below steps:

• 
  Search and open Schedule tasks.
  
• 
  In the left-hand menu, open the Task Scheduler Library, then select
  Microsoft >Windows >Windows Defender.
  
• 
  Double-click Windows Defender Scheduled Scan.
  
• 
  Select the Triggers panel, then select Delete.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Windows Defender Scanning

Hi,

My Windows Defender freezes after scanning few files, both in quick scan and full scan. can't get any scanning done. I have Windows 10, Please suggest a way forward.