Windows 10: Windows defender shows Page not available when I click on Virus and threat protection. How...

It also shows that "your it administrator has limited access".

:)

 

virus and threat protection

Virus and threat protection has stopped and will not restart, Windows 10 ver 1709, antimalware client ver 4.12.16299.15 . SuperAntiSpyware installed.

I have tried most of the suggestions from the support pages, all have been ineffective. Any suggestions

Moved from: Virus and Malware / Windows Defender / Updating Virus and Spyware Definitions / Windows 10

 

Cannot turn on Windows Defender virus protection

I had the same sort of symptoms. In the Windows Security Center, under Virus and threat protection, it said "Your virus & threat protection is managed by your organization."





I note you mentioned the Registry Keys under HKLM/SOFTWARE/Microsoft/Windows Defender. Nice spotting, but it seems like there is another key that is causing the problem for some users.

Steps to a solution:

1. Press the Windows key and type "regedit"
   
2. On the regedit icon that appears, right-click and select Run as Administrator.
   
3. Navigate to the folder located at HKLM\SOFTWARE\Policies\Microsoft\Windows Defender (You can paste this into the address box at the top of the window, or navigate manually using the side directory structure)
   
4. In this folder, there are probably two keys. Right-click and Delete the DisableAntiSpyware key.
   
5. Exit regedit, and return to the Windows Defender settings screen (refresh it if necessary). Windows Defender should have the scan options available and working.
   

Solution adapted from here, with a much more detailed solution here.

 

Windows Defender Virus and Threat Protection?

I was trying to search for a windows 10 download on google to download the file so i could reinstall windows on my other computer that I want to clean reinstall. I did this on clean computer and went to a site but not sure if that is official site or not as the ending address was different.


When I went to windows defender, I noticed instead of it showing


Virus and threat protectoin
Protection for your device against threats


Current Threats
Last Scan
quick Scan
Scan Options
Protection History



It shows


Malwarebytes is turned on

Current threats
no action needed


Protection settings
no actions needed


Protection updates
No actions needed


Microsoft Defender Antivirus options


You can keep using your current provider, and have microsoft defender antivirus periodically check for threats

Periodic scanning

OFF



Should I be concerned here? How come it looks like this on my clean computer? Did I get infected?