Windows 10: Windows Defender subscription renewal scam

I stupidly called the number on the email stating that my Windows Defender subscription was renewed and $399.00 would be charged. And to add insult to injury, I followed their every request to open a website where they had control of my laptop and even had me login to my online banking account. When I finally realized how absurd it was I hung up with them, turned off laptop, and called my Bank immediately to restrict my account. My question is how safe is it to turn on my laptop again? I am scared they will still have access.

:)

 

Microsoft subscription renewal?

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No. Definitely not.

That's a scam.

Microsoft will never call you out of the blue.

Only if you have previously contacted the official Microsoft Support, they might call you.

Next time you receive such a call: Just hang up!



You might want to read:

Some related and official Microsoft articles:

• Protect yourself from tech support scams
  
• Tech support scams
  
• www.microsoft.com/reportascam
  

Other non-Microsoft, but very good articles worth reading:

• Tech support scams: help and resource page:
• Beware of Phony Tech Support Scams

 

MicroSoft Defender Subscription auto renewal for S199.00

Is this a scam? I havent authorized any auto renewal for Microsoft Defender payment of $199.00

 

Game subscription renewal

Thanks for providing us specific details on what game you are experiencing this issue. If your account's billing and payment information are up-to-date and you're still having issues renewing your game subscription, we suggest that you follow the steps provided
on this
link on how to renew your Microsoft subscription. As stated on that page, some subscriptions that started using a prepaid card can't be renewed. To resolve this, you may purchase a new subscription for the game at

Microsoft Store.

If you still encounter the same issue after following the solutions we have provided, you may get in touch with our Answer Desk sales and support team. Refer to this

link for more information.

Notify us if you have other questions. We'd be glad to further assist you.