Windows 10: Windows defender virus abandoned

my computer got infected "Trojan:Win32/Trickbot!ml" and it says abandoned what do i do how i remove that virusi need some help

:)

 

Windows Defender Not On

Hi,



Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.



I would suggest you to try the below methods and check:

Method 1:

I would suggest you to run virus scan to make sure the computer is free from virus.

The Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove virus, spyware, and other malicious software. It works with your existing antivirus software.

http://www.microsoft.com/security/scanner/en-us/default.aspx



Method 2:

Turn the Defender on. Follow the below steps:

• In search, type Defender.
• Now make the option ON by moving the slider accordingly.

Method 3: Run the SFC.

Follow the below steps:

• Open Command Prompt.

• Select “Run as Administrator”.
• Type “sfc /scannow” without quotes and hit
  Enter.

Now check for the issue.



Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

Windows update and windows defender issues

We suggest you to avoid installing any cleaner or anti-virus software that may interrupt the function of Windows Defender. Make sure that Windows Defender is always on. To do this follow these steps:

• On the Start menu, type Windows Defender and hit enter.
  
• Click Settings.
  
• Turn Real-time protection on.

We also recommend you to install the latest update for Windows Defender.

Should you have further questions, feel free to get back to us.

 

Windows Defender Offline Results - "Abandoned" virus status meaning

I had Adware:JS/InjectorAd.A on my computer. I used Windows Defender Offline to remove it. There were multiple adwares on my laptop as it kept regenerating. 3 of the adwares say removed. But of the last 2, one says "Abandoned" and the other says "Quarantined."

Does this mean my computer is safe now? What is the difference between "abandoned" versus "quarantined"?