Windows 10: windows defender

this morning i received a message that my defender definitions were out of date. I clicked on the update function but i will not work and the updates keep failing . windows update is turned on and set to automatically receive updates, but windows defender can not get the current definition updates. it fails every time. i am connected to the internet by ether noet @100 mbps, and i can go to any site without issues. But defender can not update,it fails to download the new definitions every time . i ran the trouble shooter for windows update and it fixed a problem, but it did nothing for windows defender. it just keeps failing . Does nyone have a solution to this issue ?

:)

 

Windows Defender problem

Hi Ernst,

To troubleshoot this issue, we suggest that you check the Windows Defender service if it's running. If you are using a third party spyware/malware program, it may disable the Windows Defender service. To do this, please follow the steps below:

• Press Windows + R key.
• Type services.msc.
• Right-click Windows Defender service and click
  Start.

Let us know the result.

 

window defender

• • • 
      You will want to print these instructions for offline reference -
      

IMPORTANT => DON'T SKIP ANY STEP perform all Steps in one uninterrupted session - If a Step says to reboot
reboot.

Problems starting Windows Defender in Windows 8/8.1/10

Pləase let us know what fixes the problem or if the pяoblem remains.

• • • 
      `~`
      

 

Windows update and windows defender issues

We suggest you to avoid installing any cleaner or anti-virus software that may interrupt the function of Windows Defender. Make sure that Windows Defender is always on. To do this follow these steps:

• On the Start menu, type Windows Defender and hit enter.
  
• Click Settings.
  
• Turn Real-time protection on.

We also recommend you to install the latest update for Windows Defender.

Should you have further questions, feel free to get back to us.