Windows 10: Windows Defender

That would have been my first port of call but I only received this computer on Wednesday this week and have no restore points.

 

Did you already try Borg's suggestion below?

Windows Defender

 

I removed McAfee security by going to Programs and Features and removing it from there before seeing that message.Could that be the root cause?.

 

Not necessarily, but it wouldn't hurt to use the removal tool to make sure it's not a cause.

 

Could you please give me that address again.

 

Sure thing. *Smile

Homepage: https://service.mcafee.com/webcenter...%3Dhxxsfu13p_4

Direct download: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp

 

Used the tool to remove leftovers from McAvee but still no sign of that cursed Recycle Bin.

 

If you would, please go ahead and post a screenshot showing your desktop to see if anything may stand out.

 

Unfamiliar with that process but there is nothing outstanding to see.I still have the gut feeling that desktop with nothing on has something to do with it.
Just spent over one hour on the phone to HP and one of their technical chaps took control of my new computer.The reason for the loss of the icons was due to me downloading powershell to enable me to have a windows 7 type start menu.Everything is now working fine and I thank you for the time and effort you have expended on my behalf.

 

I'm happy to hear that you got it sorted. *Smile

 

Glad you got it sorted. Do you remember the name of the program by chance in case this problem occurs with someone else's OS down the road?

 

That problem was solved but this morning when I switched on all I see is a black screen so have arranged to return it for a refund,end of problems.Could you suggest a replacement model,would prefer a Toshiba same as my main laptop.