Windows 10: Windows deleted my user off of the start screen.

My computer deleted my user that was working completely fine earlier this morning. It said something when I entered my PIN saying its not working and sent me to reset my PIN. Im so confused because everything was working just fine last night and into the early morning. Now, it's just showing "new user" which I have never seen on my computer. What do I do?

:)

 

Windows 10 start up user account

Hi Jim,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with log-in user account, we will help you to resolve this issue.

Kindly provide us with the following information to assist you better:

• How many user accounts are there on your computer?
• Is your computer connect to Domain?
• Were you able to see your another user account on start-up screen?

If you are able to see another user account on start-up screen, I suggest you to login through that account and enable the built-in admin account.

After enabling the built-in admin account you can login through that account and delete the default account.

Step 1: Steps to enable built-in admin account

Try to login to your temporary user account, enable built in administrator.

• • Press Windows + X key together on your desktop screen.
  • Click on Command Prompt (admin) to open Command Prompt.
    
  • Type the following command and hit Enter:

net user administrator /active: yes (Check for the spaces)

4. Now log off from the current user and try to login to the administrator account that is enabled.

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.

Step 2: Steps to delete the account:

• 
  Login with the built-in administrator account.
  
• 
  Press “Windows key + X" from the keyboard and click on
  Search icon.
  
• 
  Type Control Panel in the search box, click on “User accounts” and on
  "Manage another account"
  
• 
  Click the on the default account you want to delete and Delete.
  

Hope it helps. Kindly get back with the status of the issue, we will be happy to help you.

 

Black screen after 'Starting Windows' sequence

Sounds like the old... windows black screen of death.

Try this quoted from "VisiHow" article "Repair Windows 7 Black Screen of Death":

They, also, have some other options there, too.
Google search and you will find a lot of the "Windows Black Screen of Death with cursor" fixes.

 

How to disable User name from Start menu

Hi,

Thank you for posting your query on Microsoft Community.

As per your description, I understand that you would like to remove user name from Start menu. 3

I would like to inform you that this feature is by design and would not be able to delete the User name from the Start menu.

I suggest you to post your valuable suggestions in Windows feedback app. So, that developers will try to implement it in future Windows 10 updates to enhance user experience.

However you may, customize the Start menu tiles. Follow the below steps:

• Type Settings on the search bar and select
  Settings.

2. Click on
Personalization and choose Start.

Here you will be able to customize the Start screen as you wish.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.