Windows 10: Windows desktop freezes + crashes after login

Discus and support Windows desktop freezes + crashes after login in Windows 10 BSOD Crashes and Debugging to solve the problem; As the title says, the whole desktop freezes after I've logged in. I can get the Ctrl + Alt + Delete menu up but task manager wont appear until the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JamieMckernan, Aug 16, 2018.

  1. Windows desktop freezes + crashes after login


    As the title says, the whole desktop freezes after I've logged in. I can get the Ctrl + Alt + Delete menu up but task manager wont appear until the desktop finally sorts itself out. My wallpaper doesn't appear while it's frozen (grey screen) and the little cortana mic is also out of place while frozen too.


    Things I've already tried to do:


    1. Use safe-mode - Now while this solves the problem, no freezing. It's no good having my computer in safe mode.


    2. Disable startup programs in safe-mode - Done, I have no programs in the startup section of taskmanager (or shell:startup either) but the freezing still happens.


    3. Use SFC in command prompt - No errors after several scans and it's not solved the issue.


    4. Use DISM in command prompt - No errors after several scans and it's not solved the issue.


    5. Use Clean Boot - Again, didn't fix anything.


    6. Rebuild the BCD - Couldn't because C:\Boot doesn't exist


    7. Look at the source of crashing in the reports - All the information I get is:


    Source
    Windows Explorer

    Summary
    Stopped responding and was closed

    Date
    ‎16/‎08/‎2018 02:48

    Status
    Not reported

    Description
    A problem caused this program to stop interacting with Windows.

    Problem signature
    Problem Event Name: AppTermFailureEvent
    OS Version: 10.0.17134.2.0.0.256.48
    Locale ID: 2057

    Which doesn't seem to help much.


    8. Check for updates - Nothing to update


    9. Uninstall recently installed programs - I thought this might help, but it didn't.


    I've also had LockApp.exe crash a few times (In the background, I didn't realise) too which might have something to do with it:

    Source
    LockApp.exe

    Summary
    Stopped responding and was closed

    Date
    ‎16/‎08/‎2018 10:28

    Status
    Report sent

    Description
    A problem caused this program to stop interacting with Windows.
    Faulting Application Path: C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe

    Problem signature
    Problem Event Name: MoAppHang
    Package Full Name: Microsoft.LockApp_10.0.17134.1_neutral__cw5n1h2txyewy
    Application Name: praid:WindowsDefaultLockScreen
    Application Version: 10.0.17134.1
    Application Timestamp: 5acd88b2
    Hang Signature: 2264
    Hang Type: 4194304
    OS Version: 10.0.17134.2.0.0.256.48
    Locale ID: 2057
    Additional Hang Signature 1: 2264db07e74365624c50317d7b856ae9
    Additional Hang Signature 2: 875f
    Additional Hang Signature 3: 875fa2ef9d2bdca96466e8af55d1ae6e
    Additional Hang Signature 4: 2264
    Additional Hang Signature 5: 2264db07e74365624c50317d7b856ae9
    Additional Hang Signature 6: 875f
    Additional Hang Signature 7: 875fa2ef9d2bdca96466e8af55d1ae6e

    Extra information about the problem
    Bucket ID: 285fbda00040586876f06c1f7650e72c (1652939945629771564)



    I'm really lost. Is anyone able to offer advice on how to stop this crashing?

    :)
     
    JamieMckernan, Aug 16, 2018
    #1

  2. all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Aug 16, 2018
    #2
  3. peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Aug 16, 2018
    #3
  4. Windows desktop freezes + crashes after login

    Windows 10 Login Crash Loop

    Hi David,



    • Which screen are you referring to?
    • Are you able to login to Desktop?
    • Are you able to see the login screen?


    The power icon referred in the steps is present at the login screen. If you are able to see the login screen where you enter the password to go to Desktop, then you need to follow those steps. These steps to be followed if you are able to reach to
    login screen but unable to go to Desktop.



    Please provide us more information related to the issue so that we can assist you further.
     
    Rohit Siddegowda, Aug 16, 2018
    #4
Thema:

Windows desktop freezes + crashes after login

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