Windows 10: Windows desktop has small black box on it, unable to remove

Discus and support Windows desktop has small black box on it, unable to remove in Windows 10 Drivers and Hardware to solve the problem; Hi I am using a dual monitor set up. The main monitor is connected to a RX 470 GPU. Whenever I start the PC a small black box opens up and will not... Discussion in 'Windows 10 Drivers and Hardware' started by Rich8899, Apr 1, 2021.

  1. Rich8899 Win User

    Windows desktop has small black box on it, unable to remove


    Hi

    I am using a dual monitor set up. The main monitor is connected to a RX 470 GPU. Whenever I start the PC a small black box opens up and will not go away. It can be resized but not selected by right click and left click.

    I have updated Windows 10 and run "sfc/scannow"/ "DISM.exe/Online/Cleanup-image/Scanhealth" and "DISM.exe/Online/Cleanup-image/Restorehealth"

    I have also disabled/ uninstalled the GPU in Device manager --> Display Adaptors and restarted it and reinstalled the GPU drivers

    Any advice appreciated

    The box looks like this:

    Windows desktop has small black box on it, unable to remove ad335b03-55b8-43bd-a858-0b3c55c1a44a?upload=true.jpg

    :)
     
    Rich8899, Apr 1, 2021
    #1

  2. Black screen on Windows 10, unable to log-in with error: "Preapring Automatic Repair"

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    As per the description, I understand that you are facing black screen errors and unable to log-in.

    Provide us the additional information to assist you better with this issue:

    • What is the exact error message/ error code of this issue?
    • Have you made any changes to the operating system prior to this issue?

    As a workaround, I suggest you to remove all the external devices being connected (except mouse and keyboard), try hard reboot the device and check the status of this issue.

    As you are unable to log-in to the desktop with black screen, I suggest you to try the troubleshooting steps provided in the below Microsoft article and check if it helps.

    Troubleshoot black screen problems (click on
    Black screen and not signed in to Windows 10)

    Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.
     
    Deepika Gowda, Apr 1, 2021
    #2
  3. Black Screen after update

    Hi,

    Thank you for posting in Community, we understand your concern and we will try pour best to help you resolve the issue.

    I would suggest that you perform the steps mentioned below and check if you are able to access the desktop.

    Method 1:

    Step 1: Perform Power Drain and check if you are able to access your desktop screen.

    • Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
    • Press and hold the Power button for 30sec.
    • Plug the charger/power cord and restart system.

    Step 2: If you can access the desktop check if your system is functioning as normal. Also check which update got installed in your system, by opening Control Panel and then opening Programs and Features.

    Method 2: Inaccessible Desktop.

    If you are unable to access the desktop screen and you are stuck on the
    Black Screen,
    then I would suggest that you refer to the article
    Troubleshoot black screen problems provided in the link below and check if you are able to resolve the issue.

    Troubleshoot black screen or blank screen errors

    Your reply is very important to ensure a proper resolution. Please get back to us with the above information to assist you accordingly.
     
    Vanessa Sohtun, Apr 1, 2021
    #3
  4. Windows desktop has small black box on it, unable to remove

    black power box on desktop

    I have a black power box that has appeared on my desktop that I cannot remove Anyone know how to delete this?
     
    KenWislocky, Apr 1, 2021
    #4
Thema:

Windows desktop has small black box on it, unable to remove

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