Windows 10: Windows does not remember the last place I saved quickbooks files.

Windows 10 x64 v1909.

Lately when saving backups of my Quickbooks files the default save location is not the last folder I used to save these files. Does anyone have an good understanding on how the last folder used information is "stored" for future use?
Is this a Windows or Quickbooks setting issue?

Thanks,
Steve

:)

 

Windows does not remember the last place I saved quickbooks files.

Windows 10 x64 v1909.

Lately when saving backups of my Quickbooks files the default save location is not the last folder I used to save these files. Does anyone have an good understanding on how the last folder used information is "stored" for future use?
Is this a Windows or Quickbooks setting issue?

Thanks,
Steve

 

QuickBooks crash while opening data file

Hi,



Thank you for writing to Microsoft Community Forums.



As you have mentioned that after Windows and QuickBooks update whenever you open a data file in QuickBooks, it crashes. We would like to know if any other programs are crashing apart from QuickBooks.



I suggest you to refer the troubleshooting steps mentioned below:



Method 1: Repair QuickBooks



I suggest you to try repairing QuickBooks and then open data file in it. Please follow the steps mentioned below:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type appwiz.cpl and click on
   OK.
   
3. Look for QuickBooks application from the list, right click on it and select
   Repair.
   
4. Follow the on-screen instructions to complete the repair process.
   

If repairing QuickBooks didn’t fix the issue, please refer Method 2.



Method 2: Open Sample data file



You can try opening a Sample data file in QuickBooks and check if QuickBooks crash. If QuickBooks didn’t crash while opening Sample data file, I suspect that the data file that you are trying to open is causing the crash. In this case, I suggest you
to contact the
QuickBooks support team.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Recovering quickbook files??

would anyone here happen to know how to recover quickbook files?

i have a customers computer here at my shop and their laptop is shot. needs a new motherboard. they dont want to replace it but they need to save their quickbooks information becuase they run their whole restaurant business off of it. so anyway i was wondering if anyone knew how to recover any of these files. i have it plugged in externally to my PC and cant locate anything.

is there a program or anything that i can do to get these files.
i cant find any backup, .qbb, or .qbw files.

any ideas would be nice!