Windows 10: Windows doesn't count file sizes correctly. It's off by more than a terabyte. Help!

Discus and support Windows doesn't count file sizes correctly. It's off by more than a terabyte. Help! in Windows 10 Network and Sharing to solve the problem; So I just made the jump from windows 7 to windows 10, and I have this 2TB drive where I'm using around 1.2TB. It was never a problem with windows 7 to... Discussion in 'Windows 10 Network and Sharing' started by Jinx.1, Nov 5, 2018.

  1. JINX.1
    Jinx.1 Win User

    Windows doesn't count file sizes correctly. It's off by more than a terabyte. Help!


    So I just made the jump from windows 7 to windows 10, and I have this 2TB drive where I'm using around 1.2TB. It was never a problem with windows 7 to see how many files, folders, and how much space it all took.


    However when I checked the main folder in windows 10, it told me I was only using 48.7GB with 806 files located in 521 folders: https://i.imgur.com/WqYAebb.jpg


    However if I checked a program like TreeSize it correctly tells me that the main folder is weighing in at 1.2TB with 29.650 files located in 3.526 folders: https://i.imgur.com/IAAyGeS.jpg


    What's the problem here? If I use the normal explorer and go inside the main folder and check one of the larger sub folders it tells me that there's hundreds of GB within that subfolder alone, so obviously it knows there are more and bigger files within the main folder, but it's just not counting them for some reason.


    There aren't any hidden files or folders, and it's not anything related to the system or windows backups or anything of the sort.


    Anyone know how I can fix it?


    I've tried running TLPD to find out if I had any files over the length of 255 characters, and there were some, but even when I adjusted the number to 0 files over that file length, it changes nothing (I had a hope that might have been screwing with windows, but alas).

    :)
     
    Jinx.1, Nov 5, 2018
    #1
  2. GRAHAM LAUGHLAN
    Graham Laughlan Win User

    Windows Edge still doesn`t work correctly

    It is now 6 weeks since I upgraded to 10 and Windows Edge still does not work correctly.

    I cannot download anything with Edge (or ie11). It includes all sites eg, Microsoft, Logitech, Epson etc.

    Dynamic links do not work and it doesn`t remember my log-in details although it asks if I want it to remember them.

    Favourites do not get put on the favourites bar although I click on that option.

    I have done all the advice I`ve been given, ie disable anti-virus etc.

    Why do they have a Windows support tile if it doesn`t work?

    Can anybody help me?
     
    Graham Laughlan, Nov 5, 2018
    #2
  3. THOFIKHAHAMAD
    ThofikhAhamad Win User
    I have added the file count column to my folder in File Explorer. However, the actual file count is not displaying.

    Hi Loren,

    I appreciate if you could answer a
    few questions to narrow down the issue and to provide you better assistance.

    • How did you added file count column for folders in File Explorer? What are the steps did you followed?
    • When you say, "actual file count is not displaying" is this issue specific to any folder or happening with all folders?
    • Have you installed any third party anti-virus on your system?
    Meanwhile, I suggest you to follow the steps below and check if this helps.

    • Open File Explorer.
    • Click on View from navigation pane and choose Detail pane.
    Write to us with the above information and status of the issue to assist you further.

    Thank You.
     
    ThofikhAhamad, Nov 5, 2018
    #3
  4. EESHWAR KUMAR
    Eeshwar Kumar Win User

    Windows doesn't count file sizes correctly. It's off by more than a terabyte. Help!

    Windows Edge still doesn`t work correctly

    Hi Graham,

    Thank you for posting your reply.

    I suggest you to run the 'Internet Explorer Performance' troubleshooter by following the steps below:

    • Type 'Troubleshooting' in the search box and press Enter.
    • Click on View All on the top left pane.
    • Click on Internet Explorer Performance and follow the on screen prompts for troubleshooting.

    Hope the information is helpful.
     
    Eeshwar Kumar, Nov 5, 2018
    #4
Thema:

Windows doesn't count file sizes correctly. It's off by more than a terabyte. Help!

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