Windows 10: Windows doesn't detect graphics card

FIRST APPEARANCE: I was using my PC when all out of sudden my screen gone black and the only thing I could do was press the case restart button. As windows were booting up, the loading animation froze. Windows couldn't boot up.


A day later I decided to reinstall windows using the installation media. Windows booted normally and I thought that my pc would be fine. I installed every available windows update and then I attempted to install CPU AMD Ryzen 3400g and GPU AMD Radeon RX 5600 XT drivers. As the drivers were getting installed my screen gone black again. Windows couldn't boot up.


*I installed Windows again but I didn't attempt to download any driver*


At some point I realized that in the device manager my graphics card didn't exist. Instead, there was a "Microsoft Basic Display Adapter" active. I opened Direct X diagnostic tool and my graphics card wasn't there.


I thought that it could be a PCIe problem but it's not because when I attempt to install CPU drivers my pc crashes as well.


PC PARTS:


PSU: Thermaltake smart RGB 500W

Motherboard: Gigabyte B450M S2H

CPU: AMD Ryzen 3400G with Radeon Vega Graphics 3.7GHz

GPU: AMD Radeon RX 5600 XT

RAM: Patriot Viper 3000MHz 2*8GB 16GB

SSD: Patriot Burst 240GB

:)

 

graphics card problems

Hi,

Your computer makes a noise or beeps from your internal speaker because it failed to detect the graphics card. What we can suggest is for you to try cleaning your graphics card with a pencil eraser. Here are the steps below:

• Turn your computer off.
• Pull out your video/graphics card.
• Rubbed the cold contacts with soft pencil eraser.
• Connect your video/graphics card back to the computer.

Kindly note that this is just a temporary fix. If the case still continues, I suggest that you contact your graphics card's manufacturer.

Let us know how it goes.

 

Graphics Card not detected anymore

From one day to another, my graphics card (Radeon HD 6870) was not detected anymore.

The card is not listed in the device manager anymore.

So far I tried: take the card out and put back in, to see if any contacts didn´t work, installing the latest AMD driver manually and I tried reseting my BIOS, but I´m not sure if I did it correctly.

t still isn´t working.

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?