Windows 10: Windows Drivers Not Working Correctly With My Beats Headphones

Hello, this is my first post here. I am having an issue with my beats headphones sound quality when using them with the computer. So a few days ago I updated my drivers using Avast Driver Updater and there was an update for both the headphones and system bluetooth drivers so I proceeded to update them. I then shut down my computer for the day once it was done and the next day the headphones wouldn't sound correctly. They have a buzzing in the background and the audio is unclear. I then checked if I had the same issue with them on other devices and they worked correctly. I've gone through the p

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Wireless Beats Headphones connecting to windows 10.

Hi Christopher,

We appreciate you for being a part of Windows 10.

We need more information to help you better.

• 
  Is your Wireless Beats Headphones compatible to work with Windows 10?
  
• 
  Do you connect the wireless beats headphones through Bluetooth?
  

Yes, you may need to install the latest drivers if there are any latest updates available for wireless beats headphones/any other hardware device to work effectively.
Refer to the following article to update all the drivers.

How to: Install and Update drivers in Windows
10

Note: If the wireless beats headphones is not compatible to work with Windows 10, then the headphone may not work normally/as excepted.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Mic/Headphone ports not working correctly - Acer Aspire 7745

Hi all,

I have an Acer Aspire 7745 that I have been trying to get the external audio ports to work correctly on since I upgraded it to Windows 10 - it was originally a Win7 machine from the factory. It's got three external audio ports:




Win10 runs fine on it (Core i3 @ 2.27Ghz, 4GB RAM) and sound through the speakers works fine, as does the internal mic, but PLUGGING IN a mic or headphones is the issue - external plugged in mics are not picked up at all, and plugging in headphones disables the internal speakers, but no sound comes through the headphones.

I found this thread (Determine the HDA Realtek driver needed for your Audio) and was trying to follow the instructions to find the correct driver to use by looking at the 'Driver Details' lists, but I am a bit confused. When I upgraded to Win10, Windows 10 installed generic drivers for the sound card and I had the same issue - sound through speakers and internal mic was fine, but the jacks didn't work.

So, I thought I would go download some specific drivers...the latest drivers listed for audio on Acer's site for this machine are the Win7 64-bit drivers, so I installed those and, as mentioned, sound still worked fine other than the external jacks (I know the external jacks are not broken/damaged, by the way, because they used to work fine under Windows 7). When following along the list of 'special files' the aforementioned thread asks me to look for, I find both 'FMAP064.dll' from the 'FF01' 'Special Files' list...but I also see 'MaxxAudioAPO20.dll' and 'MaxxAudioEQ.dll' from the FF06 'Special Files' list...?

....so which one of those drivers do I get (FF01 or FF06)?

Where it gets even more confusing is that when I try running the Powershell script suggested in that same thread to suggest a driver, it tells me this:



...so should I follow the Powershell script's suggestion and look for ANY new driver that has the 'hdxrt.inf' file in it? (Like the one listed here: Determine the HDA Realtek driver needed for your Audio )?

Sorry for the novel, but it's a tad bit confusing as to what driver I should be looking for...

Could anybody link me to a driver that might work?

Thanks so much in advance!

 

Mic/Headphone ports not working correctly - Acer Aspire 7745

Have tried using the autodetect of Device Manager several times, doesn't work as in it doesn't find a driver to fix the ports.

With the Win7 drivers installed, it lists the sound card as 'Realtek High Definition Audio' and running the updater in Device Manager to auto-check for better drivers simply tells me 'no better drivers are available'. If I remove the Realtek drivers completely and let Windows install them automatically, the drivers are listed as 'High Definition Audio Device' in Device Manager - again, running an auto-check for newer drivers says no better ones are available. In both instances, the device status is listed as 'This device is working properly'...which it is in the sense that the internal mic and speakers still work fine on both driver sets.

With both driver sets though, the external jacks still do not work correctly - headphones being plugged in still makes the speakers cut out as if it recognizes the headphones, but no sound comes out of the headphone jack.

One odd thing I neglected to mention - the computer lists TWO sound devices. Installing drivers only seems to change one of them so that is the only one I've been directly playing with (the one at 'Location 0'). If I delete both from Device Manager, Windows auto-reinstalls two again...?