Windows 10: Windows DVD Player freezes whenever I play the film

I have been using my TUI Gaming PC for nearly 3 years and here are my PC Specs...Whenever I play DVDs on my Windows DVD Player software where has been around 9 years ago I play the film but the screen freezes whenever it plays and it is not to stable for me to play DVDs

:)

 

Playing DVD films

Do data CDs/DVDs work or is it just video DVDs that won't play? If it is just video DVDs that won't play, but data DVDs do work, then it is the media player software and the DVD drive that are not compatible. I like the KODI software from kodi.tv.

If neither data DVDs nor video DVDs will work or if you don't have a data DVD to check it with then:
With a known good DVD in the drive, open device manager. Right click on the DVD drive, select properties. Click on the volumes tab. Then click the populate button. A volume with a capacity should show up. If it shows up as 0MB or none at all, then the drive itself is bad - or possibly needs a different driver. If the volume does show up with a capacity listed, then you are back to it being the DVD player software again. I've had laptops before where the DVD drive just would not work with Windows 10, luckily replacement drives are cheap and easy to swap on most laptops. One screw is usually holding them in - remove the screw, pull the drive out, swap the faceplate which just snaps on/off. I recommend having the drive open when you remove it to facilitate removing the face plate from the front of the disk tray.

 

DVD doesn’t play in Windows DVD Player

Hi,



Thank you for writing to Microsoft Community Forums.



Ideally, the Windows DVD Player will play movies that are on optical discs. However, we will need the details requested below:

• Could you please provide more clarity on “will not play my DVD home movies”?
  
• What is the complete error message you receive?
  

We would suggest you to refer the troubleshooting steps mentioned in the article

Fix problems with apps from Microsoft Store and see if that helps.



You may want to refer the
Windows DVD player FAQ.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Unable to play DVDs on Windows Media Player, Windows 10

Hi Alison,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Do let us know the following to assist you better:

• What exactly happens when you try to play DVDs on Windows Media Player?
• Are the DVDs being detected on your computer?

I suggest you to run Windows Media Player DVD troubleshooter.

Windows Media Player DVD troubleshooter find and fix problems with playing DVDs in Windows Media Player.

Steps:

• Press Windows key, type troubleshooting
  and select it.
• Click on View all in the left pane.
• Click onWindows Media Player DVD and follow the onscreen instructions.

Also refer to the Microsoft article to know more about: Windows
Media Player

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to assist you further.