Windows 10: Windows Email Account Compromised

Hi,unfortunately my Windows account email has been compromised.The intruder was able to change the email and the password of the account, thus locking me out. Microsoft offers a manual procedure to recover access, but despite entering all the info that I can the team does not recognize me as the owner of the account.The compromised email is still associated as Administrator of my main Windows 10 PC. Is it possible to have another account as administrator without having to format the PC/reinstall all the software?Thanks greatly for your help

:)

 

Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

 

Email Compromised

Hi,

I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.

I am very sorry to hear that your account has been compromised.

Please follow all steps in the Microsoft Compromised Account solution in order to protect your account.

https://support.microsoft.com/en-us/help/10494/...

Please let me know if this helped and works.

Best Regards,

Diego R.

 

email account hacked. please help

Also may I suggest you change email accounts to one of the following.....

Gmail
Outlook

The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!