Windows 10: Windows Enterprise keeps downgrading to Pro randomly

Hello, first time poster (long time reader) here.

I am having a problem with Windows 10 Enterprise activation.

We have around 50 users on "Windows 10 Enterprise E3" license in our Microsoft Portal. When a user gets a licens it takes a couple of days (and reboots) and their Windows 10 Pro will upgrade to Windows 10 Enterprise. So far, so good.

But every now and then, random users will be downgraded to Pro and it's quite annoying since DirectAccess will stop working. Then, after a week or two, they will be upgraded again.

I can't find any information at all how to manually start the upgrade process. I can live with the downgrade if I know how to quickly start the upgrade.

I've been troubleshooting this a lot but now I'm stuck and need som help.


The following applies:

Tried reboot (of course)

We are running a Hybrid AD/ADD enviroment.

Since we do not have a Windows 10 Enterprise product key we cannot manually enter a key in Windows. I do not want to use the generic key since windows don't get activated.

The users computers are registered under Devices in Azure. Type: Hybrid Azure AD joined

No Windows update has been applied at the time it downgrades.

Windows update does not help upgrading.

Happens on versions 1909, 2004, 20H2.

Tried logging the user off and on all Microsoft portals (Office365, Azure, etc).

Workplace account is correctly registered in Windows settings -> app accounts

Tried removing and adding the Windows 10 Enterprise E3 licens in https://admin.microsoft.com

Does anyone have any idea what to check or what to do (or who to contact) ?

I will gladly supply more information, just ask.

Thank you.

:)

 

Downgrade Windows 10 enterprise to Pro

Hello Mohamed,

Luckily, you can quickly downgrade from Windows 10 Enterprise to Windows 10 Pro by just changing the product key to the one for Pro.

If you like, the tutorial below can show you step by step the procedure on how to do this.

Downgrade Windows 10 Enterprise to Windows 10 Pro

 

Downgrading Windows 10 enterprise to pro

The procedure is a bit arcane, but I have managed to convert an Enterprise Evaluation to Pro, doing it in two steps: EnterpriseEval to Enterprise (unactivated); then Enterprise (unactivated) to Pro. Details here.

(Note to the moderator/owner: apologies if this is not an appropriate post for this thread, in which case I thank you for deleting it. I posted only to update/correct the assertion quoted above.)

 

Downgrade from Windows 10 Enterprise to Pro

Hello,

I need to downgrade from Windows 10 Enterprise to Windows 10 Pro.

1. I had windows 8.1 home and upgraded to windows 10 home, using the media creation tool 1809.
2. After windows 10 home installation , I went to Settings > Updates and Security > Activation > Go to Microsoft Store. Bought Windows 10 Pro, but instead of Install I did upgrade to workstation.

So now I have Windows 10 Enterprise and I can't activate it, which is normal, cause I bought windows 10 Pro and not Enterprise.

How can I downgrade it to Windows 10 Pro?

Thank you in advance.