Windows 10: Windows Event Viewer Application Crash

Hello I have gotten this same error code that has been making all my games crash and making them unplayable. Please help me


Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0x1958
Faulting application start time: 0x01d4262ba834939b
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: 058f3904-4f3d-46e9-baba-813d3b9a9025
Faulting package full name:
Faulting package-relative application ID:

:)

 

Windows 10 Event Viewer Log

Hi Debi,

As per the information, I would like to inform that the errors registered under Event Viewer may not always mean that your PC is non responsive or dysfunctional. If you have experience any crash, freeze or dysfunctionality, you can refer to the error registered
in Event Viewer for assistance.

I suggest that you send us the screenshot of the event viewer window so that we can introspect better.

Hope this helps

Regards

 

Windows Store still crashing

Please provide a copy of your Application Log of the Event viewer.
To do this do the steps:

• Open Store so that it is logged into the event viewer.
• Type in event viewer in the search box.
• on the left side list open Windows Logs>Application Logs
• Right Click that application Log and select save all as.
• After saving upload that .evtx file on onedrive publically and share the link here.

Waiting for an earliest reply.

 

Explorer crashing

my only suggestion for the vagueish problem description would be to check the event viewer for something a little... more information if it happens to be there..
control panel | administrative tools | event viewer check them all for the time of the crash, and try to gather data if possible so that the problem well has a chance of being solved maybe..