Windows 10: Windows Explorer Can't Access NAS Storage

Discus and support Windows Explorer Can't Access NAS Storage in Windows 10 Network and Sharing to solve the problem; I have a WD EX2Ultra NAS on my home network. Everything worked perfectly until a recent Windows 10 update to Version 1703 Build 15063.540 on my laptop.... Discussion in 'Windows 10 Network and Sharing' started by hawkeye62, Sep 7, 2017.

  1. HAWKEYE62
    hawkeye62 Win User

    Windows Explorer Can't Access NAS Storage


    I have a WD EX2Ultra NAS on my home network. Everything worked perfectly until a recent Windows 10 update to Version 1703 Build 15063.540 on my laptop. Now my Windows 10 laptop cannot access the HDs in the NAS. But, my wife's Windows 7 desktop still has access to the NAS HDs.

    Any help will be appreciated.

    Regard, Jim

    :)
     
    hawkeye62, Sep 7, 2017
    #1
  2. JAMES VAN
    James Van Win User

    Win 10 File Explorer Can't Access NAS HDs

    Just some further data. When I open File Explorer the NAS doesn't show up anywhere. But, if I click on Network in the left window, the NAS shows up in the right window as Network Storage. But, clicking on the icon only takes me to the NAS web page. No access
    to the HDs on the NAS.

    Regards, Jim
     
    James Van, Sep 7, 2017
    #2
  3. FAVORIINFORMATIKA
    favoriinformatika Win User
    Network problem with additional IP address

    I have a networking problem while using Windows 10 and NAS storage unit

    When one IP address is set to Windows 10 home I can access NAS storage unit without any problems. When I add one more IP address NAS storage is visible on the network but it is showing an error – PATH NOT FOUND.

    With the order PING of the NAS storage unit the address is responsive.
     
    favoriinformatika, Sep 7, 2017
    #3
  4. BERTON
    Berton Win User

    Windows Explorer Can't Access NAS Storage

    Did you try remapping the drive in File Explorer [or the older Windows Explorer]? I have 2 WDC NAS drives on my Router and have had to do that in the past, both with Wired and Wireless connections.
     
    Berton, Sep 8, 2017
    #4
  5. HAWKEYE62
    hawkeye62 Win User
    Thanks for your reply. I will give remapping a try.

    Regards, Jim
     
    hawkeye62, Sep 8, 2017
    #5
  6. HAWKEYE62
    hawkeye62 Win User
    Well that didn't work. The remap program couldn't find the NAS.

    Regards, Jim
     
    hawkeye62, Sep 8, 2017
    #6
  7. BREE
    Bree New Member
    Welcome to TenForums @hawkeye62

    That would likely be because (after the wannacry atack used it to propagate) SMB1 was turned off for security reasons on your build 15063.540, probably by a recent update. I've just checked my system and it's been turned off for me too. The Windows 7 system is likely to still be using SMB1. Checking the manual for your NAS it would appear that by default SMB2 is turned off. Try turning SMB2 on for your NAS.
     
    Bree, Sep 8, 2017
    #7
  8. HAWKEYE62
    hawkeye62 Win User

    Windows Explorer Can't Access NAS Storage

    Thanks for your reply! Still no joy in Mudville. SMB2 is selected. I even tried setting it to SMB1 and rebooting. And rebooted the laptop. I keep thinking that there must be some simple configuration that is causing the problem, but I can't find it.

    Regards, Jim
     
    hawkeye62, Sep 8, 2017
    #8
  9. HAWKEYE62
    hawkeye62 Win User
    OK, never mind. I found a WD app that lets me access the HDs on the NAS.

    Regards Jim
     
    hawkeye62, Apr 5, 2018
    #9
Thema:

Windows Explorer Can't Access NAS Storage

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