Windows 10: Windows Explorer crashes when I right click or try to open from task bar.

Please Help.


I have looked all day for a fix. Each time I right click Explorer or try to open it from the task bar it crashes. I can't find explorer in the start menu. When I go to the event this is what it says.


Faulting application name: explorer.exe, version: 10.0.19041.662, time stamp: 0x996782f8

Faulting module name: KERNELBASE.dll, version: 10.0.19041.662, time stamp: 0xec58f015

Exception code: 0xe06d7363

Fault offset: 0x000000000002d759

Faulting process id: 0xbfc

Faulting application start time: 0x01d6dfbeae71c5b7

Faulting application path: C:\WINDOWS\explorer.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report Id: ed5bde40-3da7-43ef-86c0-e844914d45c8

Faulting package full name:

Faulting package-relative application ID:


I added this to the registry and installed the debugger. I don't know how to use the debugger.


Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\explorer.exe]
"DumpFolder"=hex2:43,00,3a,00,5c,00,43,00,72,00,61,00,73,00,68,00,44,00,75,\
00,6d,00,70,00,73,00,00,00


I uploaded the dump file into dropbox. Here is the link. https://www.dropbox.com/sh/b2jinwm2vc0597e/AACereDk56wMIe9qg7MenQFHa?dl=0


I don't know if it's related, but I'm also getting this warning.


DllHost 11152,D,12 Microsoft.Windows.Search_cw5n1h2txyewy_NOEDP_LEGACY_IDB: The database format feature version 9080 0x2378 could not be used due to the current database format 1568.20.0, controlled by the parameter 0x410022D8 8920 JET_efvAllowHigherPersistedFormat.



This is what came up on the debugger.


Loading Dump File [C:\CrashDumps\explorer.exe.7660.dmp]User Mini Dump File: Only registers, stack and portions of memory are availableSymbol search path is: srv*Executable search path is: Windows 10 Version 19042 MP 8 procs Free x64Product: WinNt, suite: SingleUserTSEdition build lab: 19041.1.amd64fre.vb_release.191206-1406Machine Nameebug session time: Thu Dec 31 15:48:31.000 2020 UTC - 6:00System Uptime: not availableProcess Uptime: 0 days 0:29:50.000..............................................................................................................................................................................................................................................................................................................................Loading unloaded module list......................................................This dump file has an exception of interest stored in it.The stored exception information can be accessed via .ecxr.1dec.21fc: C++ EH exception - code e06d7363 first/second chance not availableFor analysis of this file, run !analyze -vntdll!NtWaitForMultipleObjects+0x14:00007ffd`83d2cb04 c3 ret0:078> !analyze -v******************************************************************************** ** Exception Analysis ** ********************************************************************************KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 19202 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on SCOTTSDESKTOP Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.mSec Value: 829609 Key : Analysis.Memory.CommitPeak.Mb Value: 1062 Key : Analysis.System Value: CreateObject Key : Timeline.Process.Start.DeltaSec Value: 1790 Key : WER.OS.Branch Value: vb_release Key : WER.OS.Timestamp Value: 2019-12-06T14:06:00Z Key : WER.OS.Version Value: 10.0.19041.1 Key : WER.Process.Version Value: 10.0.19041.662ADDITIONAL_XML: 1OS_BUILD_LAYERS: 1NTGLOBALFLAG: 0PROCESS_BAM_CURRENT_THROTTLED: 0PROCESS_BAM_PREVIOUS_THROTTLED: 0APPLICATION_VERIFIER_FLAGS: 0CONTEXT: .ecxrrax=000000000c57a450 rbx=0000000005bca920 rcx=0000000000000000rdx=0000000000000008 rsi=00007df47e57ec28 rdi=000000000fdc2ce8rip=00007ffd8150d759 rsp=0000000005bca780 rbp=00007df47e57ec00 r8=0000000005bca038 r9=0000000000000008 r10=0000000000000017r11=00740066006f0053 r12=00000003efa3f2bf r13=0000000000000138r14=000000000fe04a88 r15=0000000000000009iopl=0 nv up ei pl nz na po nccs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000206KERNELBASE!RaiseException+0x69:00007ffd`8150d759 0f1f440000 nop dword ptr [rax+rax]Resetting default scopeEXCEPTION_RECORD: .exr -1ExceptionAddress: 00007ffd8150d759 KERNELBASE!RaiseException+0x0000000000000069 ExceptionCode: e06d7363 C++ EH exception ExceptionFlags: 00000001NumberParameters: 4 Parameter[0]: 0000000019930520 Parameter[1]: 0000000005bca920 Parameter[2]: 000000000fdc2ce8 Parameter[3]: 000000000fc80000PROCESS_NAME: explorer.exeERROR_CODE: NTSTATUS 0xe06d7363 - <Unable to get error code text>EXCEPTION_CODE_STR: e06d7363EXCEPTION_PARAMETER1: 0000000019930520EXCEPTION_PARAMETER2: 0000000005bca920EXCEPTION_PARAMETER3: 000000000fdc2ce8EXCEPTION_PARAMETER4: fc80000STACK_TEXT: 00000000`05bca780 00000000`595d54ca : 00000000`0000000f 00000000`00000003 00000000`0c578be0 00000000`05bca949 : KERNELBASE!RaiseException+0x6900000000`05bca860 00000000`0fc93e0d : 00000000`0fc80000 00000000`0c566870 00000000`e015054a 00000000`0ffe8110 : msvcr90!_CxxThrowException+0x8600000000`05bca8d0 00000000`0fcd55ff : 00000000`00000001 00007df4`7e57e000 00000000`00000000 00007df4`7e57ea98 : utx!UTxException::IsFatal+0xbd00000000`05bca960 00000000`0fea1200 : 00000000`00000001 00007df4`7e57ee40 00007df4`7e57ec00 00007df4`7e57e000 : utx!UTxThrower:perator+0x4f00000000`05bca9d0 00000000`0fea263c : ffffffff`fffffffe 00000000`00000000 00007df4`7e57eb68 00007df4`7e57ea98 : rse!UFRxRefReactor:repareForDeletion+0x157000000000`05bcaa10 00000000`0fea2700 : 00007df4`7e57eb68 00000000`00000000 00000000`00000000 00007df4`7e57ea98 : rse!RSeTest::IsRSeMemory+0x46c00000000`05bcaa60 00000000`0fecebca : 00007df4`7e57eb68 00007df4`7e57ea98 00007df4`7e57eb68 00000000`00000000 : rse!RSeTest::IsRSeMemory+0x53000000000`05bcaab0 00000000`0fecf167 : 00000000`0c57a5d0 00000000`00000000 00000000`00000000 00000000`0c57a5d0 : rse!RSe:ebugOnly_AssertIsNotInRSeTransactedSegment+0x105a00000000`05bcac30 00000000`0fe32f9d : 00000000`00000001 00000000`0c575e50 00000000`0c57a5d0 00000000`00000001 : rse!RSe:ebugOnly_AssertIsNotInRSeTransactedSegment+0x15f700000000`05bcac80 00000000`0fe3392b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`05020001 : rse!UFRxPassiveOccPath:op+0x5d00000000`05bcacb0 00000000`0ffb17eb : 00000000`00000001 00000000`05bcb148 00000000`00000001 00000000`0fe30000 : rse!std::vector<unsigned long,RSeAllocator<unsigned long> >::_Construct_n+0x17b00000000`05bcad40 00007ffd`83cc7cad : 00000000`7ffe0385 00000000`00000001 00000000`7ffe0384 00000000`00000600 : rse!std::_Init_locks:perator=+0x78b00000000`05bcad80 00007ffd`83cf3733 : 00000000`1964c2f0 00000000`0fe30000 00000000`00000001 00000000`1964cb40 : ntdll!LdrpCallInitRoutine+0x6100000000`05bcadf0 00007ffd`83cf34c6 : 00000000`18fcb170 00000000`18fcb100 00000000`05bcb101 00000000`00000001 : ntdll!LdrpInitializeNode+0x1d300000000`05bcaf40 00007ffd`83cf354c : 00000000`00050000 00000000`18fcb4d0 00000000`05bcb148 00000000`18fb83d0 : ntdll!LdrpInitializeGraphRecurse+0x4200000000`05bcaf80 00007ffd`83cf354c : 00000000`18fb6f00 00000000`18fcb710 00000000`05bcb148 00000000`18fb8400 : ntdll!LdrpInitializeGraphRecurse+0xc800000000`05bcafc0 00007ffd`83cf354c : 00000000`05bcb200 00000000`18fcb0b0 00000000`05bcb148 00000000`18fb7050 : ntdll!LdrpInitializeGraphRecurse+0xc800000000`05bcb000 00007ffd`83cd0e83 : 00000000`00000000 00000000`00000000 00000000`05bcb200 00000000`05bcb148 : ntdll!LdrpInitializeGraphRecurse+0xc800000000`05bcb040 00007ffd`83cc4e16 : 00000000`05bcb148 00000000`05bcb150 00000000`05bcb100 00000000`05bcb150 : ntdll!LdrpPrepareModuleForExecution+0xbf00000000`05bcb080 00007ffd`83cc5670 : 00000000`05bcb150 00000000`05bcb2f0 00000000`05bcb3e0 00000000`05bcb2e0 : ntdll!LdrpLoadDllInternal+0x19a00000000`05bcb100 00007ffd`83cc45d4 : 00000000`00000000 00000000`00002009 00000000`19772038 00000000`05bcb760 : ntdll!LdrpLoadDll+0xa800000000`05bcb2b0 00007ffd`81503702 : 00000000`00001aea 00000000`00002008 00000000`00000040 00000000`00000000 : ntdll!LdrLoadDll+0xe400000000`05bcb3a0 00007ffd`82ae13a5 : 00000000`00000000 00000000`05bcb4f8 00000000`00000001 00000000`00000000 : KERNELBASE!LoadLibraryExW+0x16200000000`05bcb410 00007ffd`82ae12ee : 00000000`19772000 00000000`05bcb530 00000000`05bcb4f8 00000000`05bcb5b0 : combase!IsErrorPropagationEnabled+0xe1c500000000`05bcb450 00007ffd`82ae10c0 : 00000000`05bcb530 00000000`05bcb5b0 00000000`05bcb8a0 00370042`00420038 : combase!IsErrorPropagationEnabled+0xe10e00000000`05bcb4b0 00007ffd`82ae0cfa : 00000000`19772000 00000000`05bcbab0 00000000`05bcb8a0 00000000`05bcb8a0 : combase!IsErrorPropagationEnabled+0xdee000000000`05bcb560 00007ffd`82b016ce : 00000000`00000000 00000000`05bcb930 00000000`00000000 00000000`00000000 : combase!IsErrorPropagationEnabled+0xdb1a00000000`05bcb830 00007ffd`82b1176d : 00000000`1977b0a0 00000000`00000000 00000000`00000000 00000000`00000000 : combase!CoCreateInstance+0x21be00000000`05bcb9c0 00007ffd`82b110e6 : 00000000`1977b0a0 00000000`05bcc4c8 00000000`00000000 00000000`00000000 : combase!CoWaitForMultipleObjects+0x87d00000000`05bcba30 00007ffd`82aa72b0 : 00000000`05bcc4c8 00000000`00000000 00000000`00000000 00000000`00000000 : combase!CoWaitForMultipleObjects+0x1f600000000`05bcbbb0 00007ffd`82b10ecc : 00000000`00000101 00000000`00001aea 00000000`05bccec0 00000000`00000000 : combase!CoInitializeEx+0x479000000000`05bcbc40 00007ffd`82b541f8 : 00000000`00000000 00000000`05bcc290 00000000`00000000 00007ffd`82d83f00 : combase!CoWaitForMultipleHandles+0x300c00000000`05bcbcf0 00007ffd`82b589d0 : 00000000`05bccec0 00000000`00000000 00000000`05bccd60 00000000`000000bd : combase!CoDisableCallCancellation+0x12800000000`05bcbd40 00007ffd`82b50681 : 00007ffd`82d83f00 00000000`05bccd60 00000000`014502b0 00007ffd`827830fd : combase!Ordinal167+0x68000000000`05bcbd90 00007ffd`82b54e20 : 00007ffd`82d83f00 00000000`82d0e7d0 00000000`00000000 00000000`00000001 : combase!CoTaskMemRealloc+0x397100000000`05bcbe20 00007ffd`82aa72b0 : 00000000`05bcc4c8 00000000`05bcbed0 00000000`05bcc290 ffffffff`fa433d70 : combase!CoDisableCallCancellation+0xd5000000000`05bcbe70 00007ffd`82aa541f : 00000000`05bcc4c8 00000000`05bcc4c8 00000000`05bcbf30 00000000`05bcc4c8 : combase!CoInitializeEx+0x479000000000`05bcbf00 00007ffd`82aa72b0 : 00000000`05bcc4c8 ffffffff`fa433d70 00000000`00000000 00000000`00000000 : combase!CoInitializeEx+0x28ff00000000`05bcc1b0 00007ffd`82b00536 : 00000000`00000001 00000000`05bcccf0 00000000`05bcc4d0 00000000`00000000 : combase!CoInitializeEx+0x479000000000`05bcc240 00007ffd`82aff7d9 : 00000000`00000040 00000000`05bcd1a8 00000000`0000000c 00000000`00000000 : combase!CoCreateInstance+0x102600000000`05bcd100 00007ffd`82aff61c : 00300030`002d0034 0030002d`00300030 002d0030`00300030 00300030`00300043 : combase!CoCreateInstance+0x2c900000000`05bcd260 00007ffd`83023de7 : 00000000`00000000 00000000`00000001 00000000`05bcd400 00000000`191977e0 : combase!CoCreateInstance+0x10c00000000`05bcd300 00007ffd`83022627 : 00000000`00000004 00000000`00000002 00007ffd`83553ff8 00000000`00000004 : shell32!_SHCoCreateInstance+0x20300000000`05bcd810 00007ffd`82ffa6b0 : 00000000`00000000 00000000`00120bcb 00000000`18fb6870 00000000`00120bcb : shell32!HDXA_QueryContextMenu+0x2ff00000000`05bcdab0 00007ffd`834d2649 : 00000000`05bcdcf0 00000000`00120bcb 00000000`060ef0c0 00000000`05bcdcf0 : shell32!CDefFolderMenu::QueryContextMenu+0x5c000000000`05bcdc20 00007ffd`833575cc : 00000000`0ec62828 00000000`0ec62828 00000000`0ec627b0 00000000`18fb6270 : shell32!CExecuteItem::Execute+0x15500000000`05bcdcb0 00007ffd`7f67c435 : 00000000`00000000 00000000`00000000 00000000`19597100 00000000`0ec627b0 : shell32!COpenDefaultLocationCommand::Execute+0xdc00000000`05bcddf0 00007ffd`7f67ebcc : 00000000`00000000 00000000`00000000 00000000`18f9bac8 00000000`00000000 : windows_storage!CBindAndInvokeStaticVerb::InitAndCallExecute+0x16100000000`05bcde70 00007ffd`7f67db42 : 00000000`00000000 00000000`00000000 00000000`0ec627b0 00000000`00000000 : windows_storage!CBindAndInvokeStaticVerb::TryExecuteCommandHandler+0x14400000000`05bcdf20 00007ffd`7f67ad5d : 00000000`00000000 00000000`00000000 00000000`18f9b900 00000000`05bce3c0 : windows_storage!CBindAndInvokeStaticVerb::Execute+0x1b200000000`05bce240 00007ffd`7f67ac75 : 00000000`18ef4008 00007ffd`7fac96b8 00000000`18ef4008 00000000`18ef4008 : windows_storage!RegDataDrivenCommand::_TryInvokeAssociation+0xad00000000`05bce2a0 00007ffd`8302df3a : 00007ffd`00000000 00000000`00000000 00000000`05bce350 00000000`18f9bba0 : windows_storage!RegDataDrivenCommand::_Invoke+0x14100000000`05bce310 00007ffd`8302e02a : 00000000`00000000 00000000`18f9bba0 00000000`00000000 00000000`05bce808 : shell32!CRegistryVerbsContextMenu::_Execute+0xce00000000`05bce380 00007ffd`830c1d6b : 004e005c`0070006f 00530065`006d0061 00000000`19561d50 00000000`00050aac : shell32!CRegistryVerbsContextMenu::InvokeCommand+0xaa00000000`05bce680 00007ffd`82fc455d : 00000000`194f4ff0 00000000`194f4ff0 00000000`1957b5e0 00000000`00000000 : shell32!HDXA_LetHandlerProcessCommandEx+0xfd79b00000000`05bce790 00007ffd`7fa9ba28 : 00000000`05bcee50 00000000`060aa970 00000000`05bcee50 ffffffff`ffffffff : shell32!CDefFolderMenu::InvokeCommand+0x13d00000000`05bceaf0 00007ffd`7fa9c3d6 : 006f0064`006e0069 00000000`00000000 00000000`00000000 00000000`00000000 : windows_storage!CShellLink::_InvokeDirect+0x1d000000000`05bcee10 00007ffd`7fa9907a : 00000000`190fca68 00000000`05bcf240 00000000`00000000 00000000`05bcf240 : windows_storage!CShellLink::_ResolveAndInvoke+0x20200000000`05bcefd0 00007ffd`830c1d6b : 00000000`190fca40 00000000`05bcf238 00000000`190fca68 00000000`00050aac : windows_storage!CShellLink::InvokeCommand+0x1aa00000000`05bcf0b0 00007ffd`82fc455d : 00000000`18cb6fa0 00000000`18cb6fa0 00000000`00000004 00000000`00000000 : shell32!HDXA_LetHandlerProcessCommandEx+0xfd79b00000000`05bcf1c0 00007ffd`82fbdf9b : 00000000`00000000 00000000`004e02e5 00000000`00000001 00000000`00000001 : shell32!CDefFolderMenu::InvokeCommand+0x13d00000000`05bcf520 00007ffd`82fbde73 : 00000000`0edc49b0 00000000`05bcf6b0 00000000`00000000 00000000`191a3280 : shell32!CShellExecute::_InvokeInProcExec+0xfb00000000`05bcf620 00007ffd`8300e431 : 00000000`00000074 00000000`0edc49b0 00000000`05bcf6b0 00000000`0edc49b0 : shell32!CShellExecute::_InvokeCtxMenu+0x5b00000000`05bcf660 00007ffd`83010ce0 : 00000000`05bcfb00 00000000`00000000 00000000`00000000 00000000`0edc49b0 : shell32!CShellExecute::_DoExecute+0x15100000000`05bcf6d0 00007ffd`8301185b : 00000000`00000000 00000000`00000004 00000000`00000000 00000000`19286690 : shell32!CShellExecute::ExecuteNormal+0x1fc00000000`05bcf8b0 00007ffd`8301109e : 00000000`00000000 00000000`00000000 00000000`05bcfa10 00007ff6`94bbb070 : shell32!ShellExecuteNormal+0xa300000000`05bcf910 00007ff6`94aa8780 : 00000000`00000000 00000000`00000000 00007ff6`94bbb070 00000000`0c200104 : shell32!ShellExecuteExW+0xde00000000`05bcfab0 00007ff6`94ab8616 : 00000000`00050aac 00000000`18c01cc0 00000000`18f8d940 00000000`00000000 : explorer!LaunchFromTaskbar+0x1d000000000`05bcfb90 00007ff6`94ab5db1 : 00000000`00000020 00000000`18c01cc0 00000000`09cfe890 00000000`00002028 : explorer!CTaskBand::CLauncherTask::_Launch+0x22600000000`05bcfc50 00007ff6`94aae323 : 00000000`18c01cc0 00000000`09cfe890 00000000`05bcfd79 00000000`09cfe890 : explorer!CTaskBand::CLauncherTask::ThreadProc+0x2900000000`05bcfcd0 00007ffd`82e7d999 : 00000000`18c01cc0 00000000`00000000 00000000`00002028 00000000`00000000 : explorer!<lambda_8596d6086b9eeed53a53a44847c14f5e>::<lambda_invoker_cdecl>+0x1300000000`05bcfd00 00007ffd`82787034 : 00000000`00000005 00000000`09cfe890 00000000`00000000 00000000`00000000 : SHCore!_WrapperThreadProc+0xe900000000`05bcfde0 00007ffd`83cdd0d1 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x1400000000`05bcfe10 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21SYMBOL_NAME: utx!UTxException::IsFatal+bdMODULE_NAME: utxIMAGE_NAME: utx.dllSTACK_COMMAND: ~78s ; .ecxr ; kbFAILURE_BUCKET_ID: CPP_EXCEPTION_e06d7363_utx.dll!UTxException::IsFatalOS_VERSION: 10.0.19041.1BUILDLAB_STR: vb_releaseOSPLATFORM_TYPE: x64OSNAME: Windows 10IMAGE_VERSION: 15.0.0.23900FAILURE_ID_HASH: {02a0b759-981a-0530-861c-43f6e08b4d0d}Followup: MachineOwner---------0:078> !analyze -v******************************************************************************** ** Exception Analysis ** ********************************************************************************KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 2124 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on SCOTTSDESKTOP Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.mSec Value: 2157 Key : Analysis.Memory.CommitPeak.Mb Value: 1067 Key : Analysis.System Value: CreateObject Key : Timeline.Process.Start.DeltaSec Value: 1790 Key : WER.OS.Branch Value: vb_release

:)

 

Windows Explorer Crash

Thank you for your reply. If the above steps did not work, let's try another workaround. You can try restarting your Windows Explorer from the Task Manager and see if it will resolve the issue. Follow the steps below:

• Open Task Manager.
• Click the drop-down arrow beside More details.
• Under Processes tab, look for Windows Explorer from the list.
• Select Windows Explorer, right-click on it and select Restart.

After doing so, open Windows Explorer and see if it will crash again.

Let us know if you need further assistance.

 

windows icon in task bar won't open and my action center icon wont open on Windows.

Hi,

Thank you for posting the query on Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble.

In Windows 10 EDGE is the primary browser, you can also use the Internet explorer.

To pin internet explorer to taskbar follow the steps.

Open Microsoft Edge

• 
  Click on this icon “…” at the right corner of the Edge at the top.
  
• 
  Select open Internet Explorer.
  
• 
  Right Click on Internet Explorer in taskbar bar.
  
• 
  Click on Pin this program from taskbar.
  

For windows icon issue please follow the steps.

• 
  Right click on taskbar and Select task manager
  
• 
  Find windows Explorer right click on it.
  
• 
  Click on End task don’t close the
  task manager, please stay on that page.
  
• 
  Click on file and select
  Run new task
  
• 
  Type “explorer.exe”
  
  
  

Hope this helps in resolving the issue. If issue persists, do get back to us. We will be happy to assist you.

 

Unable to hide Task bar

Hi,

Thank you for posting your query on Microsoft Community.

I understand that you are unable to hide Task bar. We will assist you to resolve the issue.

I suggest you to try the steps provided below and check if it helps.

a. Right click on the Task bar.

b. Click on Properties.

c. Put a check mark next to ‘Auto-hide’ the task bar.

d. Click on Apply and OK.

If the issue persists try the below steps to restart the Windows Explorer and check if that helps.

Step 1: Press Ctrl + Shift + Esc keys to open Task Manager

Step 2: Click on
More details.

Step 3: Under the Processes tab, right-click on Windows Explorer entry and then click Restart.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.