Windows 10: Windows explorer crashes when interacting with sidebar items

Discus and support Windows explorer crashes when interacting with sidebar items in Windows 10 BSOD Crashes and Debugging to solve the problem; I installed an additional HDD in my PC since I was running out of storage space. System seemed to function well at first, but now when I try to... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AnonAustria13, Jan 6, 2021.

  1. Windows explorer crashes when interacting with sidebar items


    I installed an additional HDD in my PC since I was running out of storage space. System seemed to function well at first, but now when I try to right-click-interact so right-click, then select e.g. "Properties" with any of the sidebar items e.g. the pinned "Desktop" symbol, the explorer.exe crashes. This happens on all folder links in the sidebar, however, not on drives and not at all if I use the main explorer window.


    The error log spits out this message since this machine is a horrible accident between English and German language options, some items had to be freely translated. Those were markedlike this:


    Description
    Faulting Application Path: C:\Windows\explorer.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 10.0.19041.662
    Application Timestamp: 996782f8
    Fault Module Name: shcore.dll
    Fault Module Version: 10.0.19041.662
    Fault Module Timestamp: 23b8798e
    Exception Code: c0000005
    Exception Offset: 000000000002aa07
    Operating system version: 10.0.19041.2.0.0.256.48
    Gebietsschema-ID: ****
    Additional Information 1: 4a20
    Additional Information 2: 4a20a91f4eb1528a871337000c2fc874
    Additional Information 3: 3dcf
    Additional Information 4: 3dcf8a3c94c9a8a9152456c6dffe42d1

    Extra information about the problem
    Bucket ID: b2a5d3c81cc0a1bec036a95fc5774cfc 1168307382149139708


    This may not be related, but Windows Update has also seized to function, simply giving an "Error encountered" message but, as far as I can make out, not showing up in the error log. As is to be expected, the Troubleshooter could not fix the issue.


    I scanned all three drives C, E, F three times using sfc /scannow from the admin cmd, with no integrity violations found. I am currently running a full scan using Bitdefender Total Security, but since nothing was downloaded in the timeframe, i doubt it will find anything. I will still update the post once it has finished which will take a while considering 3 TB of 7200 rpm HDD.


    Since this may be of interest, the system is split up between a 256 GB nvme M.2 serving as the C:/ drive and a 1 TB HDD where larger programs are installed. Some user folders like Videos and Pictures were also 'outsourced' there due to the M.2s limited size, though those seem to have reset for some reason.

    :)
     
    AnonAustria13, Jan 6, 2021
    #1

  2. cant get rid of windows sidebar

    Hi,



    Thank you for posting your query in Microsoft Community.

    The sidebar is the inbuilt feature of Windows 10 and it cannot be removed, however please use the feedback app to provide us your valuable suggestion.



    Steps to go to feedback app:

    • Go to search tab
    • Type Windows feedback
    • Click the App
    Do let us know if you have any other queries pertaining to Windows in the future. We will be happy to help.

    Thank you.
     
    SujataMoktan, Jan 6, 2021
    #2
  3. Harvy Win User
    Windows explorer crashing

    Hi,

    I am having the same problem as the OP in this thread.
    Windows Explorer crashes whenever I open my external HDD or thumb drive in explorer..

    I have tried the fixes listed in the above thread and I am getting the same error message as 'ktadie' (post 16). I think this is because I am running Windows 7 Professional. Windows explorer crashes when I open my 'Films' folder on my brand new 2tb external HDD. I have about 300 .avi files in this folder and some of the .avi files are several years old.

    In short I believe I need the same fix given by 'Wile E' (post 7) but updated for Windows 7 Professional.

    Thanks in advance.
     
    Harvy, Jan 6, 2021
    #3
  4. Windows explorer crashes when interacting with sidebar items

    Re-arranging items in the Quick Access sidebar in Explorer causes considerable lag

    I'm using 1904 (18362.295) and when I re-arrange any items in the Explorer sidebar the window becomes unresponsive for about 5 seconds. I've already tried clearing the quick access cache and reset it to default settings, but none of this helped.
     
    user984378, Jan 6, 2021
    #4
Thema:

Windows explorer crashes when interacting with sidebar items

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