Windows 10: Windows Explorer crashing when plugging in any form of removable storage

Hi, I have been getting this strange error for the past few months, where Windows Explorer is repeatedly crashing whenever I plug in any type of removable storage e.g. usb drive or SD card. I manage to access the drive fine before Explorer crashes and I have to navigate to it again. I've tried uninstalling and re-installing drivers but to no avail. Other USB peripherals such as keyboard and mouse are working fine.


I think this problem started after installing and using Samsung DeX for PC but I'm not sure. Either way DeX has been uninstalled and the same issue persists.


I am on Windows 10.


I get the following error showing in the event viewer after plugging in a USB drive:

Faulting application name: explorer.exe, version: 10.0.18362.693, time stamp: 0x587c1978
Faulting module name: PortableDeviceApi.dll, version: 10.0.18362.1, time stamp: 0xc42901ae
Exception code: 0xc0000005
Fault offset: 0x000000000005c330
Faulting process id: 0x2558
Faulting application start time: 0x01d60ba20c570359
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\Windows\System32\PortableDeviceApi.dll
Report Id: 5060b3e6-d6f3-4c3e-8c69-337bc24ef40a
Faulting package full name:
Faulting package-relative application ID:

:)

 

Windows explorer crashing

Hi,

I am having the same problem as the OP in this thread.
Windows Explorer crashes whenever I open my external HDD or thumb drive in explorer..

I have tried the fixes listed in the above thread and I am getting the same error message as 'ktadie' (post 16). I think this is because I am running Windows 7 Professional. Windows explorer crashes when I open my 'Films' folder on my brand new 2tb external HDD. I have about 300 .avi files in this folder and some of the .avi files are several years old.

In short I believe I need the same fix given by 'Wile E' (post 7) but updated for Windows 7 Professional.

Thanks in advance.

 

Windows Explorer crashes and thumbnails problem

Hi, I hope you can help me.
Windows Explorer is no longer showing thumbnails on files played by Windows Media Player. I've run cmd and regsvr32 shmedia.dll and regsvr32 shimgvw.dll. That seemed to solve the problem...but it created a different one. Now when I try to open a folder on an external hard drive it crashes. I read in an old 2008 post it was an avi file causing the problem and suggested the run cmd regsvr32 /u shmedia.dll. That solved the opening problem but recreated the thumbnail problem. Any help to achieve both functions would be greatly appreciated. Thank you.

 

Filling forms using Explorer 11`

Hello,

Welcome to the Microsoft Community.

• 
  What is the website address of the form you are trying to fill?
  
• 
  Is the issue only confined with a particular website?
  

I would suggest you to try the following steps and check.

• Click on Start and then type inetcpl.cpl in the startup search box and press enter.
• Click on Content tab.
• Now go to Auto Complete section.
• Now click on Settings.
• Under user Auto complete for
• Check the box for Address bar, browsing history, favorites, feeds, Use Windows search for better result.
• Click on Ok and Apply.
• Restart the Internet Explorer and it should work.

For Additional information refer below link:

Fill in website forms and passwords automatically


http://windows.microsoft.com/en-US/windows7/Fill-in-website-forms-and-passwords-automatically


If the issue persists, then I would recommend you to optimize Internet Explorer and check if it helps.

Is Internet Explorer slow? 5 things to try


http://windows.microsoft.com/en-us/...-explorer/slow-five-tips-to-boost-performance

Note: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Hope this information is helpful.