Windows 10: Windows Explorer.exe Crashing when Extracting Zip

Discus and support Windows Explorer.exe Crashing when Extracting Zip in Windows 10 Software and Apps to solve the problem; For the last few months whenever i extract a zip file, no matter how big or small it gets to 99% then all of explorer.exe crashes and restartsI have... Discussion in 'Windows 10 Software and Apps' started by thomas bearns, Jul 14, 2022.

  1. Windows Explorer.exe Crashing when Extracting Zip


    For the last few months whenever i extract a zip file, no matter how big or small it gets to 99% then all of explorer.exe crashes and restartsI have looked into this alot and cannot find why or what i causing this, please see the information belowEdition: Win10 ProOS Build: 19044.1806Event:Faulting application name: explorer.exe, version: 10.0.19041.1806, time stamp: 0xa02987c8Faulting module name: KERNELBASE.dll, version: 10.0.19041.1806, time stamp: 0x91c56ed8Exception code: 0xe06d7363Fault offset:

    :)
     
    thomas bearns, Jul 14, 2022
    #1
  2. pyramid10 Win User

    Extracting Zip Files


    Are the step-by-step processes identical? That is, the folder extracted from and the folder extracted to belong to the same hierarchical file system structure. If they are, that suggests mildly the Cumulative Update left an electron or two out of place.
     
    pyramid10, Jul 14, 2022
    #2
  3. Extracting Zip Files


    Thanks pyramid10 for your contribution, I ensured that the steps taken and the source and destination folders were the same, in the using zip7 as suggested by BunnyJ resolved all issues for me.
    I am the first to admit that I am a long long way from understanding the intricacies of computers and if truth be told I am now to old anyway to absorb much information.
    Cheers.
     
    croydonian, Jul 14, 2022
    #3
  4. Windows Explorer.exe Crashing when Extracting Zip

    large zip file does not extract properly

    Thanks for the suggestions Babu but ........

    Tried clean boot - extraction fails

    Start up in safe mode - extraction fails

    The extraction feature works fine on small zip files but clearly gets severe indigestion when faced with an 11gb zip file. 7 zip works perfectly.

    The memory load during windows extraction attempts does not change from base levels, but the hard drive is really working hard. On one occasion after 15 minutes th windows extraction program did attempt to show the extracted files screen with a folder with
    the name of the folder being extracted but on clicking that to see any enclosed files it crashes , screen goes black briefly and it resets to the normal windows desktop view.
     
    AlanHobart, Jul 14, 2022
    #4
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Windows Explorer.exe Crashing when Extracting Zip

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