Windows 10: windows explorer hang after save on excel with preview pane enabled.

Hi, I am using Windows 10 Pro and MS Office 2010 Home and business version. Usually I will access one network share folder and open excel file, with preview pane enabled at the windows explorer, as show in below print screen. But after I save the excel file, my windows explorer (network share folder page) become hang and unresponsive, and I only heard "ding" windows notification sound when I click on folder page, I can't click anything at the folder page too. I had to kill and restart explorer.exe using task manager.


I think mostly this issue related to windows preview pane, because if I disable preview pane, I can save the excel file without make the windows explorer hang. I also found that if I left preview pane become empty before save excel file by not select the file, explorer will not hang after save.


First print screen is before I save the excel file (test1), left side is MS excel program while right side is windows preview pane. Second print screen is after I save excel file and windows explorer become hang. Anyone know how to solve this problem? I can't disable windows preview pane, because my job require to use it a lot.








:)

 

Preview Pane in Explorer No Longer Working with Excel Files

System Parameters:

Windows 10 Pro, Version 1803 OS Build 17134.345 64 bit

Excel for Office 365 MOS (16.0.1129_20045) 32 bit

Issue:

Windows/Excel recently updated. Presumably, this was done to "fix" a problem (which reminds me of when I "fixed" my pet).

Now, when I look at a list of files in Windows Explorer, the "Preview" pane will no longer preview excel files; and if I leave the "Preview" pane open, the computer hangs.

Need help with making the preview function of explorer work again with excel files. Any takers?

 

preview/details pane in explorer

Hi,

Setting the Preview pane to show or hide in File Explorer will apply to all folders. If you wish to hide the Preview pane in File Explorer, we suggest that you follow the steps below:

• Open File Explorer.
• Tap on View tab.
• Click Preview Pane to view/hide it.

We would appreciate it if you could get back to us and provide us your feedback.

 

Video in the preview pane

Hi,

To enable the Preview pane, open File Explorer and follow these steps:

• 
  In the File Explorer window, click the View
  tab.
  
• 
  In the Panes section, click the Preview Pane button. The Preview pane is added to the right side of the File Explorer window.
  
• 
  Select several files one by one to preview their contents. You can preview their contents if they are text, images, or videos.
  

Let us know if you need further assistance.