Windows 10: Windows Explorer Preview Pane not working with OneDrive in Cloud

How do I enable preview pane to work for files on-demand?When browsing the Sharepoint directory in Windows explorer, the preview pane is blank if the file is on-demand has a blue cloud icon next to it. If we download the file either by opening it, giving it a hollow green checkmark, or by marking to keep it always in the device, getting a solid green checkmark, the preview pane works as usual. Preview pane works just fine for other local files not in the sharepoint or onedrive directories. The missing preview pane behavior is the same on on-demand files in OneDrive not sharepoint direc

:)

 

preview/details pane in explorer

Hi,

Setting the Preview pane to show or hide in File Explorer will apply to all folders. If you wish to hide the Preview pane in File Explorer, we suggest that you follow the steps below:

• Open File Explorer.
• Tap on View tab.
• Click Preview Pane to view/hide it.

We would appreciate it if you could get back to us and provide us your feedback.

 

Windows Explorer Preview Pane not working with OneDrive / Sharepoint Files in Cloud

According to the MS post below, OneDrive on-Demand files are supposed to be viewable in the preview pane, but I can't seem to get it to work. Files that are downloaded (green checkmark) work fine, but those that are on-demand (blue cloud) don't, regardless
of file type.

The post: File types supported for previewing files in OneDrive, SharePoint, and Teams

Setup details: We've recently migrated our files into a SharePoint directory, and have set up OneDrive on all the office computers (All relatively new Core i5/i7s, running Windows 10 pro, fully patched, and Office 365 (E5 tier), fully patched). Three computers
in the office, all have the same issue. 25MBps broadband connection, if that is somehow relevant.

Problem details: When browsing the Sharepoint directory in Windows explorer, the preview pane is blank if the file is on-demand (has a blue cloud icon next to it). If we download the file (either by opening it, giving it a hollow green checkmark, or by marking
to keep it always in the device, getting a solid green checkmark), the preview pane works as usual. Preview pane works just fine for other local files (not in the sharepoint or onedrive directories). The missing preview pane behavior is the same on on-demand
files in OneDrive (not sharepoint) directories.

I can use "Extra Large Icons" view to get something vaguely resembling a preview, and those icons populate just fine (it takes a moment for the thumbnails to download, but it's pretty close to instant). This works for some files, but for documents (whether
PDF, DOCX, or XLSX), there's just not enough detail there.

I would assume this is not possible, but the above-referenced post explicitly says that we should be able to preview these file types on on-demand files.

I've been searching through the forums and web, but can't seem to find a solution. Any ideas?

 

Video in the preview pane

Aileen,

Thank you so much for your reply.

What I really need to know is how get the video to play in the preview pane. Prior to Windows 10, this worked wonderfully and was an asset. Now, it requires making changes to the Windows registry - not recommended due to the enormous amount of issues with
Windows 10.

Any other suggestions?