Windows 10: Windows Explorer Preview Pane on External Monitor for PDF preview

Hi


I have a Surface book that has stopped displaying the PDF preview in explorer on my external monitor since the last Windows Update (Build 17134.112) in May 2018.

This is really bothering me as I use it all the time and I even run workshops demonstrating the preview pane via a Data projector so I need to fix this ASAP please.


When I preview a PDF from Windows explorer on my Surface main display the preview fills up the whole left pane but when it is on an external monitor it looks like this: (Screenshot below) - See it only fills up the top left quarter of the preview pane.




I have tried:

• re-installing Adobe reader DC,
• clearing my File explorer history,
• ticking/unticking "Show preview handlers in preview pane",
• changing display resolutions in Windows Display settings,
• have even done SFC /Scannow & repair,
• manually updated the driver for Intel(R) HD Graphics 520
• deleted/reset the HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Modules\GlobalSettings\Sizer

All to no solution!!

If I switch my external monitor to be my my Main Display in Windows Display settings it fixes the problem on my External monitor but then it is a problem on my Surface display.


Please can someone help me!! I have lost days trying to fix this.





***Moved from: (Surface / Surface Book / Display and screen)***

:)

 

preview/details pane in explorer

Hi,

Setting the Preview pane to show or hide in File Explorer will apply to all folders. If you wish to hide the Preview pane in File Explorer, we suggest that you follow the steps below:

• Open File Explorer.
• Tap on View tab.
• Click Preview Pane to view/hide it.

We would appreciate it if you could get back to us and provide us your feedback.

 

No PDF viewer in File explorer preview pane

Hi Steve,

Conflicts with the program settings is one of the possible reasons why you are unable to view the PDF preview in the File Explorer Preview Pane. We suggest that you try the troubleshooting steps in this

thread, and go to the post that was provided by Michalis_Georgiou
on October 24, 2017 in the 2nd page, and check if you will still encounter the same issue.

Should you need further assistance, don't hesitate to get back to us.

 

Video in the preview pane

Hi,

To enable the Preview pane, open File Explorer and follow these steps:

• 
  In the File Explorer window, click the View
  tab.
  
• 
  In the Panes section, click the Preview Pane button. The Preview pane is added to the right side of the File Explorer window.
  
• 
  Select several files one by one to preview their contents. You can preview their contents if they are text, images, or videos.
  

Let us know if you need further assistance.