Windows 10: Windows Explorer specifically file explorer Crashing when Attempting to Eject a USB Drive

Hello,


I was encountering a strange problem where I was in File Explorer trying to eject a plugged in USB device. I tried to right click the device, and it stopped responding and crashed. After it started doing this every single time, I realized there was a bit of a problem.


I have been using an HP OfficeJet Pro 8740 for the last few months to scan documents for my college work, and without exception, every time I take out the USB device after everything is completed and put it into my computer, the computer says the USB device needs to be scanned for errors. I always say yes, and it never finds anything.


Today, I'm not sure what changed, but I have encountered some new issues. After I had my scanned files on the drive and put it in the computer, I tried to right click the file while inside File Browser so I could preview it and make sure it was correct. My computer automatically tries to go to the CCleaner browser. File Explorer crashed.


After this, I thought the issue may have been with the browser, and sure enough, it wouldn't open. I had to go into Task Manager and shut down the process and reopen the browser, then it worked. But when I tried to right click the file in File Explorer under the USB drive, File Explorer still crashed.


I went ahead and simply dragged the file from the USB into the documents so I could review it later, then I right clicked the USB drive icon so I could eject the USB drive. File Explorer crashed again. I reopened it, it crashed again. I tried ending the File Explorer task in Task Manager, and reopened it, but it still crashed.


I unplugged the USB drive after closing everything and restarted the computer. I also tried using a different USB drive. And sure enough, File Explorer was still crashing, every time, without exception.


It did not do this before today and I am not sure why, though I am suspecting the printer may have something to do with it.


Any help would be appreciated, as this is getting a bit frustrating.


Thanks,

Tom

:)

 

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