Windows 10: windows explorer stop working after VPN connected.

Windows explorer stop working after VPN connected. And edge, music did not response for more than 10 seconds when VPN is connected; but chrome and VLC work as usual. In windows log, there is event 1001 and 1002 log.Here is the windows log: explorer.exe 10.0.22000.466 Windows “” ID: 450c : 01d80b66485664b5 : 0 : C:\Windows\explorer.exe ID: 6d18b628-1f79-477d-9b6f-c8a73ef9b006 : ID: : Cross-thread 1575106509037479051 5 : AppHangXProcB1 : Cab ID: 0 : P1: explorer.e

:)

 

Vpn ( trusted Vpn)

Hi everyone.
I am not an expert about Vpn and that's why I would like to know if someone could list me a few trusted Vpns, I would really appreciate any suggestion/ advice.

Thanks.

 

No Internet Connection When VPN Is Connected

This particular issue has been going on for almost a month now. My companies IT department is still trying to figure out the root cause. Below is a list of isolation / troubleshooting i've done.

Issue: Once connected to the work VPN (successfully) the internet connection on the Windows 10 machine disconnects and does not allow any network traffic.

OS: Windows 10 Home - Version: 1909 (OS Build 18363.476)

Computer: Razor Blade 2019

- Latest drivers installed

- Latest Windows updates installed

- System Wide issue

Troubleshooting / Isolation

• Cellular Data: Verified the Windows machine can connect to a hotspot and successfully browse the internet. (No VPN involved)

• Cellular Data + Work VPN: Verified the Windows machine can connect to the hotspot & successfully connect to work VPN and successfully browse the internet.

• Home WiFi: Verified Windows machine can connect to the home wifi network and successfully browse the internet (No VPN involved)

• Home WiFi + Work VPN: Verified Windows machine can connect to home WiFi. It can successfully connect to work VPN. However once the work VPN is connected, the home WiFi network indicates (No Internet Access)

• Ping Test + Work VPN: Verified I can successfully ping (work) websites and even the work VPN URL successfully without any packet loss. However once I go to ping (non-work) related addresses like google.com, apple.com etc. there is packet loss.
  

At this point I decided to test my work VPN on my iPhone & Apple Mac.

• iPhone: Home WiFi + Work VPN: Verified the iPhone successfully connects to home WiFi network and the work VPN and can successfully browse the internet.

• Mac: Home WiFi + Work VPN: Verified the Mac successfully connects to home WiFi network and the work VPN and can successfully browse the internet.

Isolated: Only the Windows machine seems to be affected. I even verified this issue occurs on multiple Windows user accounts on the Windows 10 machine.

- Windows 10 is fully updated to the latest November Windows 10 update and issue persists

- Deleted and Added the VPN configuration several times and issue persisted.

Third Party VPN Client Test: Tested with Nord VPN and the Windows machine successfully connected to the home WiFi network & the Nord VPN connection successfully connected to a random server and successfully browsed the internet.

- Disabled IPV6 on VPN & WiFi network configuration (Per IT Support guidance) and issue persisted

*Currently updating to Windows 10 Insider Preview 19033.1 (vb_release) to see if this might fix anything pertaining to Windows 10 VPN.

Thanks for any additional guidance / suggestions / help that the community offers.

 

VPN question

Hey @Sasqui, we're in the same boat it seems.

At least your answer helped me put some words on the symptoms, and i came up with this answer which seems to work :