Windows 10: Windows FAX AND SCAN WILL NOT SCAN DOCUMENTS

Discus and support Windows FAX AND SCAN WILL NOT SCAN DOCUMENTS in Windows 10 Drivers and Hardware to solve the problem; I HAVE A NEW COMPUTER AND WINDOWS FAX AND SCAN WILL NOT SCAN DOCUMENTS. MY OLD COMPUTER STILL DOES. BOTH HAVE WINDOWS 10... Discussion in 'Windows 10 Drivers and Hardware' started by christineblackburn, Aug 7, 2018.

  1. CHRISTINEBLACKBURN
    christineblackburn Win User

    Windows FAX AND SCAN WILL NOT SCAN DOCUMENTS


    I HAVE A NEW COMPUTER AND WINDOWS FAX AND SCAN WILL NOT SCAN DOCUMENTS. MY OLD COMPUTER STILL DOES. BOTH HAVE WINDOWS 10

    :)
     
    christineblackburn, Aug 7, 2018
    #1
  2. MARILOU SER
    Marilou Ser Win User

    scanned documents

    Hello,

    By default, scans are saved in a Scans folder inside the Pictures. Here are the steps on how to get there:

    • Press Windows and type pictures
    • Click Pictures and double-click the Scans folder.

    Furthermore, we suggest that you repair your Word application by following the steps on this

    link    .

    Let us know how that turned out for you.
     
    Marilou Ser, Aug 7, 2018
    #2
  3. ALLENCHICAGO
    AllenChicago Win User
    Windows Fax & Scan: How to Scan Documents to PDF format?


    Greetings all,

    In connection with my job, I have several insurance companies asking me to send scanned documents in Portable Document Format (PDF). My Brother Printer Control Center Fax-Scan software is not yet compatible with Windows10, even in Windows7 compatibility mode. The Windows10 Fax & Scan program does not list PDF as a scan-to file conversion option. Only jpeg, bitmap, txt, etc..

    Is there a way to tweak or add-on something to Windows Fax & Scan to make it scan documents into PDF format? Thank-you for any guidance with this.

    -Allen
     
    AllenChicago, Aug 7, 2018
    #3
  4. SURJITSINGHUC
    surjitsinghUC Win User

    Windows FAX AND SCAN WILL NOT SCAN DOCUMENTS

    Scan documents/pic dissapear

    Hi Giridhar:

    Thanks for your such a prompt reply.

    (1) Answering your question on how I was doing the scan?. I thought I was using Brother Printer software and not Windows built-in scan app. However my request for help with Brother Printer reads: " Because you are using Windows 10 built in drivers we would
    suggest powering off your machine disconnecting your USB cable, then powering your machine back on and connecting your USB cable. This should re-install your scanner drivers". did this.

    (2) I had not heard from Bother Printer before I followed your suggestion to uninstall and install the software.

    However this is where the "scans" are "hiding":

    After doing steps (1) and (2) I was still looking for the output of my recent "scan" attempts as a few days earlier I did scan and found the "scan" saved in Pictures or in Documents. In my Document or Picture list there is no "scan" heading.
    Somehow I felt the "scan" could not just get lost.

    In File Explorer I noticed the "search" possibility. Here I typed "scan" for the search. Immediately there popped up a list of "scan" activity ( goes back some years) with "scan modification and date" heading.
    On 10/17/2015 there was a modification, and under this were the
    missing scans, saved under
    Adobe Acrobat Reader DC icon with a number (no title, after I did scans in Win 7 there was an option to type in a Title.

    I do not remember downloading Adobe Acrobat Reader DC
    on 10/17/2015.     If something popped from Adobe I could have clicked on it.
     
    surjitsinghUC, Aug 7, 2018
    #4
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Windows FAX AND SCAN WILL NOT SCAN DOCUMENTS

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