Windows 10: Windows freeze, white screen, freeze after restart, Compatibly hardware and software ?

Hi.I have a Medion beast x40 laptop model GM7PxxN with i9 13th Gen IntelR CoreTM i9-13900HX and RTX 4080 12GB vram. BIOS V.1.21 and EC-1.09.I get all the time whitescreen, freeze when I'm playing some games, or after reboot get stuck on lock screen when is asking your for the PIN code and i have to restart it again.I did some reinstall to both graphic cards.Now i did some digging and i used some tools for the windows by using command prompt. sfc /scannow Dism /Online /Cleanup-Image /ScanHealthdism /online /cleanup-image /restorehealth /source:repairsource\install.wim and so far all

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WIndows 10 periodic hardware/software freeze

TL;DR: Every few minutes my computer's filesystem freezes, then the keyboard/mouse a minute later, then the screen ~5s later. When I change the power source everything goes back to normal.

FULL STORY: I have a new Acer Nitro 515-53 running Windows 10. Soon after getting it I started having an issue where many different systems freeze one after another. It generally happens like this:

• Elements of the Windows stops responding. There is no response when I try to open Windows search, the start menu, apps from the taskbar, etc.
  
• 30sec to several minutes afterward, the keyboard and mouse stop responding (but the screen still works).
  
• 5-10sec after that, the screen freezes.
  

The weirdest part: This is all fixed immediately if I change the power source (EITHER unplug it OR plug it in). When the power changes, it's as though all the commands I entered during the freeze get entered at once -- the mouse scurries around the screen, Windows search opens and closes, all my key inputs suddenly get entered.

It's getting pretty unbearable because at its worst this happens about once a minute. However, it sometimes stops for hours or days. (For some reason it's never happened to me while gaming, in case that matters.) I can't for the life of me find anything similar online, so I'm looking for any next steps you suggest

 

Screen freeze

'screen freeze' is a very vague term.

Can you describe the issue with more detail?

ex: the image on screen freezes, but i can hit the power button and windows shuts down normally, and i can hear sounds in the background.

 

Freezes on restart


Device is up to date, however from either the Start menu or Command prompt Windows freezes at manufacturer splash screen on restart, requiring hard shutdown,
This returns even after clean install of Windows 10

suggestions or recommendations *Sick