Windows 10: Windows freezes then blue screen of death.

Discus and support Windows freezes then blue screen of death. in Windows 10 BSOD Crashes and Debugging to solve the problem; After installation of a new SSD drive during which I also replaced one of the fans and performing clean reinstall of Windows 10, Windows randomly... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Thomas Richards2, Dec 18, 2022.

  1. THOMAS RICHARDS2
    Thomas Richards2 Win User

    Windows freezes then blue screen of death.


    After installation of a new SSD drive during which I also replaced one of the fans and performing clean reinstall of Windows 10, Windows randomly freezes for a minute or 2 then I get BSOD. Generally I can use the computer for a while before this happens sometimes an hour, sometimes more.The message reads:"Your device ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you....Stop code: CRITICAL_PROCESS_DIED"Computer: Dell XPS 15 7590SSD: WD BLACK SN770 2TB SSD M.2 2280 NVME PCI-E GEN4 SOLID STATE DRIVE https://www.ebuyer.com/1416653-w

    :)
     
    Thomas Richards2, Dec 18, 2022
    #1
  2. RYAN PAG
    Ryan Pag Win User

    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors

    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Dec 18, 2022
    #2
  3. DANN
    Dann Win User
    Windows 7 Blue Screen of Death!

    This is the first time i have ever got the blue screen, but it keeps on occurring, and so i cannot get onto that hard drive, it shuts down within a second of the blue screen showing itself, which doesnt give me any time to read it lol. So i am completely confused as there is no Path of: "C:\WINDOWS\Minidump" as well

    Thanks for the help, do you have any further suggestions ?
     
    Dann, Dec 18, 2022
    #3
  4. NACHAPPA C K
    Nachappa C K Win User

    Windows freezes then blue screen of death.

    Blue Screen of death

    Hi Cruize,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing. Let me help you in resolving the issue.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Are you able to boot to the desktop?
    • What is the exact error message you get on the screen?
    I would suggest you refer to the following Microsoft article on
    Troubleshoot blue screen errors and check.

    Troubleshoot blue screen errors - Microsoft Support

    Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
    Blue Screen of Death (BSOD).

    Redirecting

    Keep us posted on Windows related queries and we will be happy to assist you further.
     
    Nachappa C K, Dec 18, 2022
    #4
Thema:

Windows freezes then blue screen of death.

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