Windows 10: Windows frozen after diagnostics program, can't turn PC off, loud humming noise

Discus and support Windows frozen after diagnostics program, can't turn PC off, loud humming noise in Windows 10 BSOD Crashes and Debugging to solve the problem; Just got a blue screen with the following message. Your PC ran into a problem and needs to restart. We're just collecting some error info, and then... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by CJLegge, Aug 17, 2020.

  1. CJLegge Win User

    Windows frozen after diagnostics program, can't turn PC off, loud humming noise


    Just got a blue screen with the following message.


    Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you.

    100% complete

    For more information about this issue and possible fixes

    http://www.windows.com/stopcode

    If you call a support person, give them this info.

    Stop code: FAULTY HARDWARE CORRUPTED PAGE



    My PC Dell XPS 15 laptop did not restart, nor can I turn it off. There is a loud humming noise from the hardware. The noise is constant and does not vary in pitch.

    :)
     
    CJLegge, Aug 17, 2020
    #1
  2. qubit Win User

    Hum Noise

    It'll be the HD. The case is acting like a sounding board magnifying the sound. Now due to the nature of sound propagation, putting your ear next to it destroys the effect, but as you move away, the more obvious the effect.

    This is how you prove it:

    • Turn PC on and go into the BIOS menu to prevent Windows booting
    • Stand back and listen to the hum
    • Now unplug the HD power connector, leaving the PC on
    • Stand back again - the hum has gone!
     
    qubit, Aug 17, 2020
    #2
  3. Japstar Win User
    Connecting stereo to laptop audio output gives humming noise

    When I connect my stereo to my laptop (Acer Aspire 5750G, running windows 10 x64), I get a very loud humming noise from the stereo.
    But here are the different scenario's and the effect on the humming noise, in all the cases, it doesn't matter if the laptop charger is plugged in or not.

    1)Normal:
    (Just plug stereo in and listen to music): Very loud humming noise.

    2)By right clicking the speaker icon in the taskbar on the right side, and clicking recording devices:
    The humming volume lowers. But only when in the tab "record".

    3) When I plug in my erabuds instead of the stereo, no humming occurs.

    4)Put a Y-splitter in the audio output, and in 1 hole, you put the cable to the stereo. In the other hole, you put earbuds. In this case the humming disapears or lowers significally.

    5) No humming ever occurs when the audio ouput is not used.

    Could somebody guide in the right direction how to solve this, because exams are coming up and I need my good music Windows frozen after diagnostics program, can't turn PC off, loud humming noise ;)

    PS: I didn't have this problem when running windows 7, but I don't really want to roll back to windows 7.
     
    Japstar, Aug 17, 2020
    #3
  4. Windows frozen after diagnostics program, can't turn PC off, loud humming noise

    Loud noises

    whenever I turn on my computer it starts making a loud static noise . I cant turn it off until i turn my computer off. UPDATE : now it goes in and out...
     
    maddythebestpersonever, Aug 17, 2020
    #4
Thema:

Windows frozen after diagnostics program, can't turn PC off, loud humming noise

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