Windows 10: Windows Hardware Compatibility Issues

I recently upgraded my Z270/i5 7600k to X570/3700x, running at stock. All other components stayed the same 1080ti, 2x8GB RAM 2400, same hard drives, same cooling setup, 850W PSU. I started having issues right away in gaming. Games would run for a while then the screen would cut to black, the sound and game would continue, but I was unable to tab out to Windows or anything, forcing a manual reboot. Even if I do get a solid hour of gaming, when I exit; Windows locks up. The mouse will move and I can launch the start menu, but that’s about it. Folders on the desktop will not open and cannot launch any new program. Task manager will launch, but not update. One strange thing I noticed was that all USB devices will reset. The connected Xbox controller will disconnect and keyboard/mouse RGB will go to default color cycle instead of what I programmed them to.



I am able to do light tasks for hours with no issues, and shorter synthetic benchmarks run as they should and scores match what the CPU/GPU should. Temps are also normal, the CPU at about 65C under load, GPU 60C. I run Remote Desktop for 8+ hours a day with none of the above issues, just when I start gaming.



So far, I have done a clean install of Windows 10, opted out of optional/preview updates, erased Nvidia drivers and did a clean install on those, updated BIOS from UEFI and within Windows, downloaded AMD’s driver package for my chipset, forced the PCIE slot the graphics card is in to run in 3.0 instead of auto. Nothing has worked. I am not seeing anything that stands out in the Event Log, other than manual reboots.



I’m thinking it has to be some kind of video driver issue, but I was not having these problems until I switched platforms, so maybe a legacy Intel driver getting in the way? Or am I looking at a serious compatibility issue?

:)

 

Recent upgrade to windows 10 on Toshiba Satelite E205 laptop. Are there known compatibility issues?

Hi Michael,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check, if it helps:

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your touch pad. Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter

I suggest you to install the latest drivers from the manufacturer web site and install, if the issue persist install the drivers in compatibility mode.

Method 2: Compatibility mode

I would suggest you to install the latest available drivers on manufacturer's website in compatibility mode.

Follow the steps below on how to install driver in compatibility mode:

1. Download the driver from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Keyboard Compatibility

Hi,

Welcome to Microsoft Community and thank you for posting your query.

To understand the issue better, I would like to know what is the make and model of the keyboard?

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1.

I would suggest you to run the Hardware and devices troubleshooter to diagnose the exact issue.

• 
  Press Windows + X keys on the keyboard and select Control Panel.
  
• 
  Type Troubleshooting in the search bar on the Control Panel.
  
• 
  Click on Hardware and sound under Troubleshoot computer problems.
  
• 
  Click on Hardware and devices under Devices.
  
• 
  Click on Advanced on the Hardware and devices dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Hardware and devices troubleshooter.
  

Method 2.

Step 1.

I suggest you to uninstall the keyboard driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Right click on Keyboard to expand and click on
  uninstall.
  
• Once you are done uninstalling the restart the computer. If should automatically installed the driver.

If the still persist, try the below steps.

Step 2.

I suggest you to update the keyboard driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Right click on keyboard and click on update
  the software.

If the above methods did not help to fix the issue, try the below method.

Method 3.

I recommend you to go to the keyboard manufacturer website and download the latest updated keyboard driver for Windows 10 and install the same. If the available driver is not for Windows 10 try installing the driver in compatibility
mode.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope it helps. Keep posting us with the status we will be glad to help you.

 

Compatibility issues in Windows 10

Hi Vicki,

Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.

I suggest you to download and install the software from the developer website and check if it resolve the issue.

You can also install the program in compatibility mode and check if it resolves the issue.

Follow the below procedure.

Run the program in the compatibility mode.

If a program or driver written for an earlier version of Windows doesn't run properly in current Windows, then you could try using
compatibility mode on the program to hopefully allow it to run properly.

I suggest you to run the program/game in the compatibility mode and check if it helps. Follow the below steps:

• Right click on the program icon, click on Properties.
• Click the Compatibility tab.
• Check the Run this program in compatibility mode for box and select the Preferred
  Windows.
• Click on Apply and click OK button.

Check if it helps.

Please keep us posted on the issue. We will be happy to assist you further.